Brand Certified
Five Guys
4.4(1260 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
2221 State Street, New Albany, IN
47150, United States
Certified by Five Guys • Mar 01, 2026
(812) 944-9958
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/2221-state-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2221 State Street in New Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
1,260 reviews
5 stars
789
4 stars
310
3 stars
77
2 stars
36
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious, fresh, and well-prepared.
Service
The staff received positive feedback for being friendly and providing quick service, although there were some complaints about rudeness from certain employees.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, though a few mentioned areas for improvement.
Pricing
Many customers felt the prices were high for the portion sizes, with some expressing frustration over the cost of meals.
- SRSalina Reed1 day ago1.0Stood for 5 minutes before someone said anything. Waited another 5 minutes before I decided to leave because there were 4 people making food and only 1 other couple in the building and they already had their food. Will not return. We went to Chill Burger instead.
- SCSteven CaudillJan 30, 20265.0Friendly staff and food is always on point.
- TMthomas millotJan 16, 20265.0Hard to beat 5 guys for old fashion style hamburgers.
- PMPaul MartinDec 23, 20255.0We were visiting from Tennessee, spotted this location, love it at home and decided to stop. The staff was friendly. The store was clean. The food was perfect. What more does one need to say? We will be back when back in this area.
- DBDebbie BenoitNov 10, 20255.0Cold, the thermostat wasn't working. Food was amazing.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 2221 State Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in New Albany?
Five Guys is open daily from 11:00 AM to 10:00 PM.
What payment options are available at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location offer delivery and pickup services?
Yes, this location offers delivery and in-store pickup services.
Is Five Guys accessible for customers with disabilities?
Yes, Five Guys has wheelchair accessible entrances, parking, seating, and restrooms.
How can I customize my order at Five Guys?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Are there any nearby restaurants to Five Guys in New Albany?
Yes, nearby restaurants include Papa Murphy's, Jimmy John's, Chick-fil-A, VIVA los TACOS, The Social: A Modern Supper Club, Bob Evans, and Sleepy Rooster Morning Kitchen.
Where can I find grocery and retail shopping near Five Guys?
Target Store New-Albany and CVS Pharmacy are nearby for grocery, retail, and pharmacy needs.
Which nearby places can help me find Five Guys easily?
Nearby landmarks include the Target Store New-Albany and Feeders Pet Supply, which can help orient you to reach Five Guys at 2221 State Street.
Does Five Guys provide any mobile apps for ordering?
Yes, the Five Guys app is available on Apple App Store and Google Play Store for menu browsing and ordering.
Brand Certified Facts from Five Guys
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Certified March 01, 2026Yext Knowledge Graph
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