Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2221 State Street in New Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,252 reviews
5 stars
785
4 stars
307
3 stars
77
2 stars
36
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, with many highlighting the Cajun fries as a standout item.
Service
The staff received mixed reviews; while many customers appreciated the friendly and quick service, some reported instances of rudeness or discomfort during their visits.
Cleanliness
The restaurant was often noted for being clean, although a few reviews mentioned areas for improvement, particularly in the bathrooms.
Pricing
Many customers felt the prices were high for the portion sizes, with several comments indicating that the cost was a deterrent for repeat visits.
Atmosphere
The dining environment received mixed feedback, with some enjoying the atmosphere while others found it too cold or noisy.
- DBDebbie BenoitNov 10, 20255.0Cold, the thermostat wasn't working. Food was amazing.
- G1GlitterFactory 1Oct 17, 20255.0Cajun Fries! CAJUN FRIES! ...did I mention CAJUN FRIES! A MUST AT 5 GUYS. This location has a great team and very clean. Thank you for the hot Cajun fries and quick service. The team was busy in the back, everyone communicating well. Greeted with a big hello as I entered. Great store. Patio dining and indoor as well
- NNNACAug 3, 20254.0Food was good, shakes are good, service was good, but dirty place.
- JJJoeJul 26, 20255.0Love this place! Best burgers and fries around with top tier staff!
- JFJosh FaulkenburgJul 25, 20255.0consistent service at this location over the years.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2221 State Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in New Albany?
Five Guys is open daily from 11:00 AM to 10:00 PM.
What payment options are available at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location offer delivery and pickup services?
Yes, this location offers delivery and in-store pickup services.
Is Five Guys accessible for customers with disabilities?
Yes, Five Guys has wheelchair accessible entrances, parking, seating, and restrooms.
How can I customize my order at Five Guys?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Are there any nearby restaurants to Five Guys in New Albany?
Yes, nearby restaurants include Papa Murphy's, Jimmy John's, Chick-fil-A, VIVA los TACOS, The Social: A Modern Supper Club, Bob Evans, and Sleepy Rooster Morning Kitchen.
Where can I find grocery and retail shopping near Five Guys?
Target Store New-Albany and CVS Pharmacy are nearby for grocery, retail, and pharmacy needs.
Which nearby places can help me find Five Guys easily?
Nearby landmarks include the Target Store New-Albany and Feeders Pet Supply, which can help orient you to reach Five Guys at 2221 State Street.
Does Five Guys provide any mobile apps for ordering?
Yes, the Five Guys app is available on Apple App Store and Google Play Store for menu browsing and ordering.