Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Albany, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
510 reviews
5 stars
260
4 stars
86
3 stars
54
2 stars
30
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Consistency
Many reviews highlighted inconsistency in food quality, with complaints about burnt or stale items and incorrect orders.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of individual staff members.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Product Quality
While some customers enjoyed the coffee and donuts, there were numerous complaints about the freshness and quality of food items.
- MKmisty kelleyNov 7, 20255.0The first time I've done a mobile app order and then picked up in the drive-thru. The wait was about 10 minutes. I told them at the window which item was mine. It was my first time trying the munchkin donuts. They were alright. The restaurant is located near Waffle House.
- MDMichael DennisSep 20, 20255.0I love dunkin. Great atmosphere, I know its a chain but it always feels like a small coffee shop. Staff is always great and the food is mostly amazing. But if I get the bagel bites they are inconsistent lol. Sometimes scalding sometimes cold. Such a minor issue but we love them.
- GCGina Hensley (Hope and Cope)Sep 17, 20255.0Just left DD. The staff member was so friendly and helpful. I ordered my first cold coffee and she was so patient and made it fun.
- YNYakova NomadSep 17, 20251.0Idk what is going on with this place it was awesome now it’s always a bunch of kids talking while I wait 15 minutes for a wrong order
- JMjeanie matthewsSep 15, 20252.0We are traveling through and stopped in for coffee and something to eat. We ordered some snakin bacon for us and our dogs as well as a couple coffee rolls and our coffees. The coffee was great, coffee rolls were good, But the bacon was probably the worst I've ever had, half burnt, half raw and full of grease. Seriously, I have worked food, and my question is... Would any of you eat that?
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in New Albany, IN?
Dunkin' in New Albany, IN is open daily from 4:30 AM to 9:00 PM.
What meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers curbside pickup and delivery services.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I place an order ahead for faster service at Dunkin'?
Orders can be placed ahead using the Dunkin’ mobile app or online through their order link for a fast grab and go experience.
What payment methods does Dunkin' accept?
Dunkin' accepts both credit and debit cards.
What types of food and beverages does this Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What nearby places can I visit after Dunkin' in New Albany?
After visiting Dunkin', you can check out nearby places like Dairy Queen, Waffle House, or Sav-A-Step Food Mart for additional dining or convenience options.
Are there nearby services where I can fuel my car or get it washed?
Yes, Marathon Gas is nearby for fueling, and Wash-N-Shine Carwash is available for car washing and auto detailing services.
Are there any nearby schools or community services near Dunkin'?
Yes, the New Albany Floyd County Consolidated School Corporation and the Building & Development Association of Southern Indiana are located close to Dunkin'.