Domino's Pizza

3.9
527 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New Albany? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2613 Charlestown Road .

Location

Domino's Pizza
2613 Charlestown Road, New Albany, IN
47150, United States

Hours

Reviews

3.9
527 reviews
5 stars
301
4 stars
80
3 stars
35
2 stars
18
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praised friendly and attentive staff, others reported rude interactions and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders, with some customers receiving the wrong items or experiencing delays in receiving their correct orders.

Food Quality

Food quality is inconsistent; while many customers enjoyed the pizza and sides, others reported receiving expired or poorly prepared items.

Delivery Issues

Delivery times vary significantly, with some customers experiencing prompt service while others faced long waits or incorrect deliveries.

Staff Performance

Certain employees, particularly named individuals, received high praise for their exceptional service, while management and some staff were criticized for lack of professionalism.
  • RB
    R Baker
    Nov 1, 2025
    5.0
    Was concerned about gloves being worn but requested the employee use gloves on my wife's order and immediately got 1st class results. If you're into good food with excellent service , Austin at domino's on Charlestown road is awesome, the whole crew was willing and there to be professional and delivered not only great food but awesome service.
  • AT
    andrew todd
    Oct 23, 2025
    1.0
    I wish I could rate this zero stars because the order I got wasn't just incorrectly done, it was basically expired food. I ordered a ceaser salad that was prepackaged mind you, and the lettuce was bad, brown. I've been in the restaurant industry for thirty years, I'm servsafe certified and I've managed restaurants. It takes a week for lettuce to go bad in refrigeration. They actually served this to me instead of throwing it in the trash like they should have. I will not be ordering from there again. The entire staff should be fired for the blatant disrespect shown to paying customers.
  • JW
    John Wadsworth
    Oct 17, 2025
    5.0
    I get delivery and pick up from this location frequently. The food is always accurate and great. The service is always prompt and friendly. This is my favorite Dominos.
  • AG
    Anthony T. Goodhue
    Oct 3, 2025
    5.0
    Dominos pizza has a very tasty pan pizza, so enjoyable. Their deliveries are as quick as any I’ve experienced and They are also polite.
  • SE
    Shelby Endris
    Oct 3, 2025
    5.0
    Great store super great employees. Exceptional service!

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in New Albany?

You can order a variety of specialty pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza in New Albany.

What are the delivery and takeout hours for Domino's Pizza in New Albany?

Domino's Pizza offers delivery and takeout from 10:30 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.