Brand Certified
Domino's Pizza
3.9(534 reviews)
Certified by Domino's Pizza • Mar 01, 2026
Business Details
2613 Charlestown Road, New Albany, IN
47150, United States
Certified by Domino's Pizza • Mar 01, 2026
(812) 944-0030
Certified by Domino's Pizza • Mar 01, 2026
http://www.dominos.com
Certified by Domino's Pizza • Mar 01, 2026
About
Certified by Domino's Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in New Albany? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2613 Charlestown Road .
Location
Certified by Domino's Pizza • Mar 01, 2026
Hours
Certified by Domino's Pizza • Mar 01, 2026
Reviews
3.9
534 reviews
5 stars
304
4 stars
80
3 stars
36
2 stars
19
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their exceptional service, many reported issues with rude staff and poor handling of complaints.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including incorrect items and missing food, leading to customer frustration.
Food Quality
The pizza and other food items received mixed reviews; while many enjoyed the taste, there were complaints about expired or poorly prepared items.
Delivery Issues
Several customers experienced long wait times and incorrect deliveries, with some stating that the app's timing was unreliable.
Positive Experiences
Despite the negative feedback, many customers expressed loyalty to the store, citing quick service and friendly staff as reasons for their continued patronage.
- PIPure IlluminationFeb 21, 20265.0Always a great experience here. There was a new manager s few months ago, but he's kept up the good experience
- LNLisa NapierJan 15, 20265.0I want to thank manager Lauren at the Charlestown rd location for always going above and beyond to assure my deliveries are accurate and on time for our school. It’s a pleasure to work with her.
- OCOlivia CastetterJan 8, 20263.0My husband: Hi, I want to use the mix and match for medium pizzas deal. Employee: Okay. My husband: I'd like X pizza, and also-- Employee, interrupting: Is that gonna be a medium or large?
- GSGary SteppJan 4, 20261.0Half the time the order isn't correct. Tonight they didn't cut the pizza and put the wrong toppings from what I ordered. Their customer service is not great either, I've said things to them in person about their poor service and they just dismiss me and send me on the way. I might stop going here and go to the better location in Clarksville.
- PMPat McGroyneDec 31, 20252.0The pizza wasn't bad. The service? AI cannot take over soon enough. I HATE using the app. At least they actually answered the phone. Do you still have the specialty pizza deal BEING ADVERTISED on TV? Guy had no clue. He mumbles to someone and tells me yes. Great. Can you explain how two $9.99 pizzas totaled thirty bucks? Of course not. The only Domino's store around here with competent people is the new one by IUS. Lesson learned.
Frequently Asked Questions About Domino's Pizza
What types of pizzas can I order at Domino's Pizza in New Albany?
You can order a variety of specialty pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza in New Albany.
What are the delivery and takeout hours for Domino's Pizza in New Albany?
Domino's Pizza offers delivery and takeout from 10:30 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What services does Domino's Pizza in New Albany provide for ordering and pickup?
Domino's Pizza offers curbside pickup, delivery, and no-contact delivery services.
What payment options are accepted at Domino's Pizza in New Albany?
Payments at Domino's Pizza can be made using cash, check, Bitcoin, credit cards (Visa, MasterCard, American Express, Discover, Diners Club), mobile payment apps (Apple Pay, Android Pay, Samsung Pay), PayPal, Zelle, Afterpay, Klarna, and more.
How can I place an order for delivery or carryout at Domino's Pizza in New Albany?
You can place your order online for delivery or carryout at Domino's official website via the provided URLs or by using their iOS or Android apps.
Does Domino's Pizza in New Albany offer vegetarian options?
Yes, Domino's Pizza in New Albany serves vegetarian dishes.
Where is Domino's Pizza located in New Albany?
Domino's Pizza is located at 2613 Charlestown Road, New Albany, IN 47150, USA.
Are there any nearby places where I can handle government-related services when visiting Domino's Pizza?
Yes, near Domino's Pizza you can access the New Albany License Branch for government services and the BMV Connect Kiosk for motor vehicle needs, convenient if you have errands before or after your meal.
What nearby dining options are available near Domino's Pizza if I want to try something different?
Close to Domino's Pizza, you can find other dining options such as Hardee's, Chicago City Pizza, Mandarin Cafe, McDonald's, and M-cafe if you're interested in fast food, pizza variations, or Asian cuisine.
Are there any entertainment or shopping spots near Domino's Pizza in New Albany?
Nearby Domino's Pizza, you can visit Colonial Manor Shopping Center for retail shopping, Redbox for video and game rentals, and Hoosier RC Hobbyplex for hobby and craft items, perfect for a visit before or after enjoying your pizza.
Brand Certified Facts from Domino's Pizza
Domino's Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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