Brand Certified
Dairy Queen Grill & Chill
3.5(1175 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
648 State St, New Albany, IN
47150-4734, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(812) 944-0247
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
1,175 reviews
5 stars
418
4 stars
244
3 stars
195
2 stars
101
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or incorrect items, as well as issues with cleanliness.
Staff Attitude
Mixed reviews on staff attitude; some employees were praised for being friendly and professional, while others were described as rude and unhelpful.
Cleanliness
Multiple reviews highlighted cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
- MPMichael PittmanFeb 11, 20261.0Always a long wait drive thru or dine in, ALWAYS short staff and the food quality is not that great for the wait. Fries tasted burnt and they weren't. Cold food. Over it. Won't be back
- SJShay JonesFeb 7, 20261.0Cursing out a minor is wild!!!!! Imagine being a manager that can’t manage your employees 🤪 they run you. That’s so embarrassing.
- NBNoah BordersJan 10, 20265.0Despite the fact they were understaffed Desiree and marshari, we're very professional, friendly, and made the experience much better. They both deserve raises!
- SMShawn Bell (Shawn The Assassin Manic)Jan 7, 20265.0Manager named Alexis is very attentive and helpful in regards to menu items and very professional in compared to previous experiences with other former managers at this location. He truly made my experience worth coming back and is extremely helpful and ensures Guest have pleasant ordering experience. Thank you alexis
- MMmac manDec 31, 20251.0Ordered 2 for 5 (tenders) asked to pull up and wait and wait and wait and wait. Wait still waiting. Hold on…. Nope still waiting.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in New Albany, IN?
Dairy Queen Grill & Chill is located at 648 State St, New Albany, IN 47150-4734, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast as part of its menu.
What are some popular menu specialties at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com offerings.
Is seating available at Dairy Queen Grill & Chill?
Yes, the restaurant offers seating for customers, including high chairs and booster seats for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcoming children, and is wheelchair accessible with restrooms available.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pick-up.
Can I order online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/40415/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Shawn's Southern BBQ for barbecue dining, Marathon Gas for fueling your vehicle, and RockItCoin Bitcoin ATM for financial services.
How can nearby businesses like PC Home Center and Mike's Treasures enhance my visit to Dairy Queen Grill & Chill?
After enjoying a meal, you can shop for home supplies at PC Home Center or find deals at Mike's Treasures discount store, both close to Dairy Queen Grill & Chill.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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