Customer experiences with service varied widely, with some praising friendly and attentive staff, while others reported rude or inattentive service.
Food Quality
Food quality received mixed reviews; some customers enjoyed their meals, while others reported issues with freshness and preparation.
Cleanliness
The restaurant was generally noted for its cleanliness, although some customers mentioned inconsistencies in maintaining cleanliness in the dining area.
Pricing Concerns
Several customers expressed concerns about rising prices relative to food quality, feeling that the value for money was lacking.
CL
Cindy Lee
6 days ago
5.0
Great place to go for good food and an ice cream treat
DW
Dan Warren
Dec 9, 2025
5.0
Bought a ice cream cake!!
AD
Ashleigh Skaggs (FierceLeigh Dramatic)
Oct 15, 2025
2.0
The service was great. The girl at the drive through was friendly and held a conversation but the food quality was atrocious. I got a 4 piece chicken strip basket and 1 was completely inedible.There was practically no chicken in them at all. I got a mini heath blizzard that had one bite of heath in it, and a few chocolate pieces. I wish I was kidding. The quality of their food is atrocious.
SJ
Steven Johnson
Sep 17, 2025
5.0
You really can't beat dairy Queen's biscuit and gravy and they are running a $4 combo special but, they failed to tell you that it's only a half order of biscuits and gravy. I mean you can go to McDonald's and get that if you use their receipts and use their seven digit code at the top of the receipt.
PM
Paige Martin
Aug 7, 2025
5.0
The BEST DQ. Other Dairy Queens need to take note of this location. Employees are friendly, food is always hot, and fries are salted perfectly. Highly recommend this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the regular operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 5:30 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What amenities and services are available at Dairy Queen Grill & Chill?
The location offers outdoor seating, indoor seating with high chairs and booster seats, free WiFi, restrooms, a drive-thru, and is wheelchair accessible. It is family-friendly and good for kids.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/41539/.
Is there a mobile app for exclusive deals from Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app from https://www.dairyqueen.com/app for exclusive deals.
What nearby places can I visit near Dairy Queen Grill & Chill if I'm in the area?
Nearby places include additional Dairy Queen locations, Wash N Shine and Wash-N-Shine Carwash for a quick car wash, and Especially Pets for pet services.
Are there any schools near Dairy Queen Grill & Chill?
Yes, the New Albany Floyd County Consolidated School Corporation, an elementary and public school, is located nearby, which may be convenient for families visiting the area.
Can real estate services be found near Dairy Queen Grill & Chill?
Yes, multiple real estate agents and services such as Glenn Hockersmith, Schuler Bauer Real Estate Services ERA Powered, and others are located nearby, useful for anyone interested in local property matters.