Business Details
About
Mexican Restaurant
Chipotle New Albany - IN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
308 reviews
5 stars
94
4 stars
34
3 stars
21
2 stars
41
1 star
118
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes, feeling they did not receive value for the price paid.
Food Quality
Numerous reviews highlighted issues with food quality, including burnt meat, cold food, and stale chips.
Customer Service
Feedback indicated inconsistent customer service, with some staff being rude or dismissive, while others were friendly and helpful.
Pricing
Several customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
Cleanliness
While some noted cleanliness, others reported dirty conditions in the restaurant, particularly in the drink area.
- JFJames FulmerOct 16, 20252.0The prices are too high This place is a rip off I pay $20 for a burrito bowl and a drink The drink alone cost $3.25 for a regular which is their small size The iced tea taste like ahead of dirty dish rag in it and the sodas aren't calibrated right and taste like crap. Save yourself some trouble and go up the street to Qdoba or the food qualities better you might still be paying the same price but you at least get what you're paying for
- JJJessie Enid De JesusOct 7, 20255.0Nice quiet small town . Service and food were great. Order at counter and had no line no wait and servers were very kind and energetic!! Good vibes good eats ..
- BBBawnowSep 26, 20255.0The food was delicious. It was the best Chipotle I've had in a very, very long time."
- DMDonald MorinSep 10, 20255.0It is delicious and at a great price and a lot of food in A bowl Try it once and you will know for yourself
- JAJuan ArroyoAug 30, 20254.0Depends on the crew of at the time of visit. There havent been bad experiences but there have been situations were some of the people are displeased to be there and only 2 people appear to keeping it all together. The portion sizes have been great and the food is properly cooked. Sometimes the drinks area is a little messy or someone would be listening to their phone full blast. Good place and I think they can benefit from more consistency in the energy of the staff.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in New Albany, IN offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in New Albany?
The restaurant is located at 2133 State St, Floyd, New Albany, IN 47150.
What are the opening hours of Chipotle Mexican Grill in New Albany?
Chipotle is open Monday through Sunday from 10:45 AM to 10:00 PM.
Can I order Chipotle online through an app?
Yes, you can order through the Chipotle app available on the Apple App Store or online via https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill in New Albany?
You can reach them by phone at +1 812-920-4463 or via email at IN.4384.NewAlbanyIN@chipotle.com.
Does Chipotle Mexican Grill offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby dining options around Chipotle Mexican Grill in New Albany?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza and Panera Bread, which offer pizza and bakery items respectively, providing additional meal choices.
Are there any nearby banks or ATMs close to Chipotle Mexican Grill?
Yes, there is a Bank of America ATM and a Bank of America Financial Center near Chipotle, convenient for accessing cash or banking services before or after your meal.
What healthcare facilities are located near Chipotle Mexican Grill in New Albany?
Several healthcare providers such as Baptist Health Medical Group Orthopedics, Floyd Bariatric Surgery, and multiple doctors' offices are nearby, making it easy for patients or visitors to grab a meal.
Can I find mobile phone stores near Chipotle Mexican Grill in New Albany?
Yes, Verizon and Cellular Sales mobile phone stores are located nearby, which could be convenient for customers needing phone services.