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Arby's

3.7
(711 reviews)
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Business Details

801 Talaina Pl, New Albany, IN
47150, United States
(812) 944-5675
http://www.arbys.com/locations/us/in/new-albany/801-talaina-pl/store-7632
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
801 Talaina Pl, New Albany, IN
47150, United States

Hours

Reviews

3.7
711 reviews
5 stars
280
4 stars
192
3 stars
99
2 stars
57
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly staff and quick service, while others reported rude employees and long wait times.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues such as cold, overcooked, or poorly prepared items, while a few noted good food experiences.

Cleanliness

Multiple reviews highlighted cleanliness issues, including sticky floors and dirty dining areas, indicating a need for better sanitation practices.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, suggesting a lack of attention to detail in order preparation.
  • TN
    Todd Neal
    Feb 19, 2026
    4.0
    Fries was hot but sandwich was cold.
  • SH
    Shaina Hawkins
    Feb 17, 2026
    5.0
    Came through at 10:20pm, when they close at 11pm. The cashier was friendly, and was going to make fresh fries. I didn't have high hopes of good food, so close to closing, but they did not disappoint tonight. Thank you!!
  • GA
    Gage Arnold
    Feb 17, 2026
    3.0
    Have come to this restaurant multiple times. Every time I’ve been, they don’t have half of the stuff on the menu. If your slogan is “we have the meats”, then have the meats…
  • KG
    Kenny G
    Feb 13, 2026
    5.0
    Great service Great People Great Atmosphere
  • AC
    Alexis Cruz
    Jan 31, 2026
    2.0
    How can you be completely dead and take forever to answer & make the food ?!! Like what are y’all doing in there ?!!?
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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