Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality, with complaints about undercooked items and incorrect orders, but some customers enjoyed specific menu items.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.
Kiosk Experience
Customers expressed frustration with the kiosk ordering system, finding it confusing and impersonal.
Staff Attitude
While some staff were praised for being friendly, many reviews noted a lack of professionalism and engagement from employees.
GM
G M
Dec 30, 2025
1.0
Service was fast bc the food was so cold… cheese wasn’t even melted and flapping around like they were in a wind storm on top of the 1/8” inch cheese burger and the French fries were so cold they were stiff as though they had been embalmed in the nasty tasting 30 day old grease they had been fried in. Best thing going for them was the courteous smile and have a good day at the pickup window.
SG
Sam Guthrie
Dec 17, 2025
5.0
Stopped for a quick bite before going to a concert at Brown County Music Center. Wasn't busy and service was fast.
SM
Scott Muckerheide
Nov 28, 2025
5.0
Best fries I’ve had in a long time. I think they had more salt. Fries over the years aren’t what they were when I worked at McDonald’s almost 40 years ago. Fries were so good I didn’t mind that my special order double cheeseburgers were made wrong. I’m glad I’m not allergic to onions. Thanks for the great fries.
Scott M
LL
Logan
Nov 13, 2025
5.0
Always a great place to eat quickly in Brown County. They are easy to order from and don't mess up orders. Food is fresh most of the time.
BR
Bill Rountree
Nov 11, 2025
1.0
I ordered a bacon McDouble. She didn’t tell me it wasn’t on the menu and was $3 extra for bacon. I paid before I realized the extra cost but just accepted it. Got the burger with no bacon. Asked for a refund of the $3 bacon, she refunded the whole burger and said I needed to throw the burger away. So I Just threw it away and left instead of wasting time explaining it to her.