Food Quality
Many customers reported receiving old, cold, or incorrect food items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with some customers feeling ignored or disrespected.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Kiosk Issues
Customers expressed frustration with the kiosk ordering system, citing difficulties and lack of assistance from staff.
Inconsistent Experience
The quality of service and food varied greatly depending on the time of day and staff on duty.