McDonald's

Reviews

• CR

  Christy Ray

  Oct 4, 2025
  1.0
  0 for service and drive through bad with attitude. The worker handed me my all food at once. The happy meals had no fries in them. The cheeseburger happy meal one had 3 barbecue sauces in the box. Then as she is giving me everything at once I drop the bag with the fries trying to tell her this isn't all our food. We still needed the nuggets and the chicken. Then I asked to speak to the manager. The manager came and was very rude. I told her about the employee mistakes and the manager argued with me and said she didn't hand my food to me like that. Yeah she did plus forgot half of it. I said can my 2 medium fries that is on the floor be replaced. The manager said no. You need to repay for them so come back through the line. I'm disabled and low money. What a crappie place. Change your policy or get rid of your bad help including managers with attitude. I went to Burger King where you rule to get my fries. They took my money and wanted to repurchase fries. That's shady for a company to that. I'm disabled and low income. Corporate should involved. They are very rude and park every one to think it's faster as well. Half the time the time food is cold. They need to get it together. I go in there all the time and to get treated like this isn't right.
• BP

  Brianna Pegg

  Sep 24, 2025
  1.0
  NEVER has smoothies or shakes. Employees are always rude!
• CH

  Colton Honeycutt

  Sep 22, 2025
  5.0
  I’m a super picky person. Especially about food. I tend to steer clear of McDonald in general. Today I stopped in and was amazed. Service was fast and friendly, especially for being 12:30 lunch rush. Food was hot and perfect. I should have gotten a picture, because my burger looked like a commercial. Pretty shocked honestly. Good job.
• MF

  Michael Fielding

  Sep 4, 2025
  4.0
  I told three employees about two issues and neither one of them got fixed. One of them had a badge that said, “manager.” So, the hand sanitizer on the second entrance door was out of sanitizer. When I told the manager she said, “I didn’t even know there was one out there.” I was like, that’s probably the reason it’s out, lol. Then at the self check out the machine refused to print me a receipt because it was out of paper. I sat around and ate for about 40-60 minutes. These two issues were not addressed. When I got my food I had ordered a that was nice McGriddle. What I got was an English muffin. It was very tasty and the man that corrected my order was on top of his game. Tayton deserves recognition! The other, older female manager, disappointed but, BUT I think she has room for improvement. It’s not the end of the world ma’am but we need to discuss what your responsibilities are and when we should go above and beyond those responsibilities to make flow easier, faster, safer, productive and profitable. If you see a problem, fix it. If it’s not rational to do so immediately, volunteer another employee to do so. Small inconsistencies in the chain add up quickly. Good luck and Godspeed my fellow Americans!
• AG

  abby goldman

  Aug 28, 2025
  1.0
  Refused to give me food or drinks I paid for I showed receipt multiple times then an employee literally asked to see my online banking because they didn’t believe I paid? The manager got angry and slammed the window in our face. Even after being showed the receipt over 4 times, the receipt they gave me. Never had a good experience here but this is the one that made me done with the store I’d rather drive to Bremen or Wakarusa the staff at Nappanee is terrible.

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