Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
535 reviews
5 stars
263
4 stars
143
3 stars
60
2 stars
29
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Consistency
There were numerous complaints about incorrect orders, food quality issues, and items being out of stock.
Cleanliness
The restaurant was noted for being clean and organized, although some customers experienced issues with food preparation.
Speed of Service
While many praised the quick service, others reported long wait times and disorganization during busy periods.
Atmosphere
Some customers expressed concerns about the staff's behavior and language, impacting the overall dining experience.
- TSTheresa SergentNov 1, 20253.0I was asked if I wanted lids on my blizzards and I said yes. So they brought them out with out lids and the ice cream overflowing. She then said ohh you wanted lids and I said yes . The lids didn't go all the way on so a stream of ice cream was all over in my truck!! My thought is why ask if you are just going to do what you want! They were good!
- LMLori MoserAug 26, 20255.0Fast friendly service.
- CCChrisJul 29, 20254.0Food and service is good. Good desserts.
- DDDeanJul 25, 20251.0I took my grandchildren out for ice cream and expected a regular visit! An ADULT male was making extreme comments (seemingly towards a younger girl) and his vocabulary was full of swear words. My cone was extremely runny and the workers were extremely vulgar and unkind to one another. I would NEVER let my granddaughter work there and I would advise the parents of these minors to watch closely.
- MBMaria BlanchJul 25, 20251.0Never in my life have I seen such disrespectful staff. They were not disrespectful to customers but to each other. Even in the farthest corner of the building I can hear cussing from the kitchen. I constantly hear screaming and don’t even get started on the way they treat their possibly minor staff. One day I came in to see a sweet girl being body shamed by a manager. At one point I heard him remark about her needing a workout and to “loose a couple pounds” never in my life will I go back and support that place with such blatant disrespect.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Nappanee?
Dairy Queen Grill & Chill in Nappanee is open Monday through Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Nappanee?
It is located at 1057 E Market St, Nappanee, IN 46550-2257, USA.
What type of food does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill provide wheelchair accessibility and family-friendly services?
Yes, the location is wheelchair accessible and family-friendly, offering services like booster seats, high chairs, outdoor seating, drive-thru, restrooms, free WiFi, and mobile ordering and rewards.
Can I order food online or use an app for deals at Dairy Queen Grill & Chill in Nappanee?
Yes, you can order online through their website and download their app for exclusive deals and mobile rewards.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating along with indoor seating options.
What are some nearby dining options to Dairy Queen Grill & Chill in Nappanee?
Nearby dining options include Orange Julius, El Queretano Tex Mex Restaurant, U.S. 6 Diner, Burger King, and China Buffet, providing a variety of ice cream shops, Mexican, American, and Chinese cuisines.
Are there convenient gas stations near Dairy Queen Grill & Chill for a quick stop during your visit?
Yes, several gas stations including Speedway, Pak A Sak, ARCO, Phillips 66, and Shell are located nearby for fueling up while enjoying your visit.
What nearby shops and services are close to Dairy Queen Grill & Chill?
Nearby shops and services include Your Flower Shop, 1106 Hair Quarters Salon, Kirkwood Law LLC, MEGA Liquor & Smoke, Verizon mobile phone store, and Chiphone Federal Credit Union.
How does Dairy Queen Grill & Chill cater to families with children?
The location welcomes families and children by providing booster seats, high chairs, restrooms, family-friendly environment, and kid-friendly menu items.