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Arby's

3.8
(570 reviews)
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Business Details

1659 E Market St, Nappanee, IN
46550, United States
(574) 773-2782
http://www.arbys.com/locations/us/in/nappanee/1659-e-market-st/store-5658
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1659 E Market St, Nappanee, IN
46550, United States

Hours

Reviews

3.8
570 reviews
5 stars
221
4 stars
166
3 stars
86
2 stars
35
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many noted issues with cold items and incorrect orders.

Management Concerns

Several reviews highlighted poor management practices, including lack of staff training and inadequate customer service.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food quality during their visits.
  • LM
    Lyle Miller
    5 days ago
    5.0
    Good place to eat!
  • EF
    Elijah Fouts
    Feb 16, 2026
    4.0
    Really good for an Arby's
  • TT
    Trot Thompson
    Feb 6, 2026
    1.0
    I have been in the drive through for 30 minutes and I’m still waiting on my food, I’ve been here plenty of times and I don’t think they have even given me my food at the window. In the time that I’ve been waiting I probably could’ve built a whole Arby’s and made myself a sandwich.
  • R8
    Reddeadskull 80
    Jan 30, 2026
    5.0
    Definitely our favorite Arby’s to go to when we’re in the mood. Justin who took our order was friendly and accommodated our requests. Pleasant experience.
  • PM
    Paul Mifflin
    Dec 5, 2025
    2.0
    Went through drive Thru just a few minutes ago and the lady there taking orders was obviously impatient. Rolling her eyes and all that. Wasn't that busy either and was asking just a simple question as well. Was supposed to have an interview here on Monday but now I don't think I will be coming due to that
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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