Papa Johns Pizza

Reviews

• HS

  Heather Sander

  Nov 7, 2025
  1.0
  This used to be the best Papa John’s! Something has changed recently. On the 24th of October ordered pizza and waited over an HOUR for two pizzas. Everytime we went in she said it’s almost ready over and over again. Today ordered pizza and it was ROCK HARD. The crust and sauce made up half the pizza and it was super over cooked to a point where it was too hard to bite through.
• MM

  Margie Mccarthy

  Nov 7, 2025
  5.0
  just had to give the munster papa john pizza location a review, went there to pick up an order and lucky to have devito tanner prepare the order, but he was so conscientious and pleasant, immediately told me the status of my order and he was very impressive because he gave his all to do his job in a timely, professional and informative manner, as i have mentioned before in some of my reviews, employees who help make ordering, and pick up in a pleasant, timely manner and reflect that to the customer is refreshing, and devito really deserves to be recognized, good food has impact, but sometimes great service has a larger impact on customers returning
• LM

  Leland Medina

  Oct 24, 2025
  2.0
  32 minutes waiting for a (small) Cheese Pizza😂🤣🤔....after the Order person said 15.....thank Goodness it was Only Cheese... I guess it's 30 minutes, Per Item?
• MG

  Michael Grant

  Oct 10, 2025
  1.0
  Ordered food online at 3:52PM. The website said delivery should be approximately between 4:33pm-4:43pm. I watched the tracker move through to preparing, and then just sat there. At 4:53, I called to check on the order and they put me on hold for 8 mins. I hung up and called back and twice they picked up the phone and hung up immediately. When I chose the automated option to speak to the manager, I was on hold for another couple of mins before someone answered. I asked about my order's status, and they responded with "Do you want to cancel?". I said I wanted my food, but they said they had no drivers. At this point my pizza was done +20 mins ago, so it was already cold. I asked if I waited, would the food eventually show? They said yes, but they had no drivers. I told them to cancel the order. They responded that the refund will take 3-5 business days and hung up. This is not first time I've had this type of issue there (twice before), but this will definitely be my last. I was under the impression the previous instances were "one off" issues. Clearly this is standard operating procedure there. Under no circumstance should anyone get food from this store.
• RG

  Rich Gwala

  Sep 15, 2025
  5.0
  Every since the 2 ladys started working it’s been wayyyy better I wish I new they names but amazing customer service service it’s about 9:49 pm so whatever shift that is

Frequently Asked Questions About Papa Johns Pizza