Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,676 reviews
5 stars
578
4 stars
401
3 stars
290
2 stars
126
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, both in drive-thru and inside.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy among staff, with several customers experiencing rude or dismissive behavior.
Cleanliness
Multiple reviews noted unsanitary conditions in the dining area and issues with food quality, including cold or poorly prepared items.
Management Issues
Customers expressed concerns about poor management and staffing, suggesting a need for better training and oversight.
- LFLaKeisha FayeJan 4, 20261.0The customer service has truly declined. After waiting 5 minutes with no help or acknowledgement I used the kiosk. No receipt came out so I tried to get assistance with no luck. After getting my food I still didn't get a receipt and was asked to wait for it. So after waiting for help my food comes out and you still want me to wait for my receipt.
- NBNick BoberekJan 4, 20261.0This mcdonalds is completely horrible with slow service. I would NEVER reccomend eating there.
- SSSamJan 2, 20261.0Its gonna take forever to order. then take forever to get your food. if you order through the app they won't get the order. Then they're gonna get your order wrong, not try and fix or help. Just go to a different place, ridge road has better options.
- SDSam DelaJan 2, 20261.0This is considered a large fry???
- RRreigningauraDec 22, 20251.0you need to have more help, waits are always crazy, i watch people give up and leave the drive through line because of the wait, just schedule more staff
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 515 Ridge Rd, Munster, IN?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, and stays open until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 6:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
What delivery and pickup options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald’s app available on iOS and Android platforms.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Which nearby restaurants can I visit around McDonald's at 515 Ridge Rd?
Nearby dining options include Jimmy John’s sandwich shop, Giovanni’s Italian Restaurant, Bombers BBQ, Riviera Restaurant, Athens Pita, and Jimmy’s Burgers.
What nearby services can help if I need automotive assistance around McDonald's?
The Duke of Oil and Duke Of Oil offer oil changes, automotive repair, and car wash services close to McDonald's location.
Are there places near McDonald's where I can access insurance services?
Yes, nearby insurance agencies include State Farm, State Farm Jeff Tucker, Arley Blair - State Farm Insurance Agent, and Trish Geyer: Allstate Insurance.