Jimmy John's

3.7
313 reviews
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Business Details

548 Ridge Rd, Munster, IN
46321, United States
(219) 836-0099
https://locations.jimmyjohns.com/in/munster/sandwiches-639.html

About

Sandwich Restaurant

Location

Jimmy John's
548 Ridge Rd, Munster, IN
46321, United States

Hours

Reviews

3.7
313 reviews
5 stars
154
4 stars
60
3 stars
24
2 stars
16
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others display rudeness and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong specifications, leading to frustration.

Speed of Service

While some reviews praised the speed of service, others highlighted slow delivery times and long waits, suggesting a lack of consistency.

Cleanliness and Atmosphere

The cleanliness of the store received mixed reviews, with some customers noting it was clean, while others reported unsanitary conditions.

Food Quality

The quality of food was also inconsistent, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and spoiled ingredients.
  • DB
    Demarcus Bousins
    Dec 29, 2025
    1.0
    I was wondering why my sandwich felt so light and it was because 1/3 of my sandwich only had lettuce and mayo. Didn’t know we were rationing a 17 dollar sandwich’s
  • TF
    Tori Floyd
    Sep 26, 2025
    5.0
    I ordered an order for delivery and my sandwich was incorrect so I called the store. The person I spoke with was so nice, apologetic, and got it fixed and sent my way so fast. The delivery driver was also lovely and apologized again for the mistake. Fast food experiences have gone so far downhill, in my opinion, and to have such a positive interaction was so refreshing and so greatly appreciated. Jimmy Johns on ridge in Munster, keep it up, I’ll always choose you over other stores ❤️❤️❤️
  • CT
    Cynthia Thomas-Smith
    Sep 9, 2025
    4.0
    Employees customer friendly
  • JT
    Jannie Turner
    Jan 3, 2023
    5.0
    The Jimmy John's in Monster Indiana is a 100 times better than the Jimmy John's in Homewood. You get what you pay for in Monster. A gargantuan sandwich is a gargantuan 🤗 5⭐ sandwich ❤
  • CD
    Carmen Duarte
    Jul 16, 2019
    4.0
    Clean place...no napkins
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