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Jimmy John's

3.8
(316 reviews)

Business Details

548 Ridge Rd, Munster, IN
46321, United States
(219) 836-0099
https://locations.jimmyjohns.com/in/munster/sandwiches-639.html

About

Sandwich Restaurant

Location

Jimmy John's
548 Ridge Rd, Munster, IN
46321, United States

Hours

Reviews

3.8
316 reviews
5 stars
156
4 stars
61
3 stars
24
2 stars
16
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of basic manners, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Speed of Service

While some customers praised the speed of service, many others experienced long wait times and delays, particularly with delivery.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh sandwiches while others reported stale bread and poorly made items.

Cleanliness

The cleanliness of the store received positive remarks from some customers, but others noted unsanitary practices.
  • KC
    Kateara Carr
    Feb 19, 2026
    5.0
    Great customer service! Fast delivery. Always gets my order to perfection
  • RL
    Roxanne lafemina
    Jan 13, 2026
    5.0
    I placed an online order and didn’t realize that I had to pre pay , so the young lady called me to explain their process with online orders . So they don’t make the sandwiches until you pay, so I told them I apologize and I would head on over because I needed the sandwiches ready by a certain time frame . So when I got to the store the young ladies already had the sandwiches made, so I wouldn’t be late to my meeting . Thank you so much ladies !
  • DB
    Demarcus Bousins
    Dec 29, 2025
    1.0
    I was wondering why my sandwich felt so light and it was because 1/3 of my sandwich only had lettuce and mayo. Didn’t know we were rationing a 17 dollar sandwich’s
  • TF
    Tori Floyd
    Sep 26, 2025
    5.0
    I ordered an order for delivery and my sandwich was incorrect so I called the store. The person I spoke with was so nice, apologetic, and got it fixed and sent my way so fast. The delivery driver was also lovely and apologized again for the mistake. Fast food experiences have gone so far downhill, in my opinion, and to have such a positive interaction was so refreshing and so greatly appreciated. Jimmy Johns on ridge in Munster, keep it up, I’ll always choose you over other stores ❤️❤️❤️
  • CT
    Cynthia Thomas-Smith
    Sep 9, 2025
    4.0
    Employees customer friendly

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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