Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong flavors.
Food Quality
Feedback on food quality is mixed; some enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the location is inconsistent, with some customers noting it as clean while others found it messy.
Value for Money
Many customers feel that the prices are high relative to the quality and quantity of food received.
IZ
Ishva Zalavadia
Oct 20, 2025
1.0
Orders a blizzard and 2 fries they were stail and cold and got me wrong blizzard and when I called to complain customer service was very bad and talked to me very rudely
MS
MOMO AND MOMMY SHOW
Oct 15, 2025
1.0
THE WORSE I WILL NOT BE RETURNING THERE ANYMORE IT WAS BARELY ANY FRIES ON THE BOX. THE CHICKEN STRIPS BARELY HAVE ANY BARBECUE SAUCE ON THE POP WAS DISGUSTING VERY UPSET ABOUT THIS ORDER IN FOOD
AS
Ari Strozewski
Oct 4, 2025
2.0
why are we rationing bbq
AL
Al Litwiller
Sep 27, 2025
5.0
We took our daughter, grandsons and family. It was wonderful!
RG
Randy Gav
Sep 18, 2025
1.0
I am writing to report an issue I experienced at your drive-thru on the evening of September 18th. I arrived at 9:47 PM and attempted to place an order at the speaker but received no response. I then drove to the service window and was informed by the employees that the store was already closed, despite the posted closing time being 10:00 PM.
I confirmed the time on my phone, noting that it was only 9:49 PM. The staff reiterated that they were closed and refused my request for two vanilla cones.
Closing well before the official time is a significant inconvenience for customers. This early closure has negatively impacted my perception of your service, and I am now hesitant to return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Munster?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Munster, Indiana?
It is located at 830 Ridge Rd, Munster, IN 46321-1720, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, has booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I order food online or get deals from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What are some nearby places of interest around Dairy Queen Grill & Chill?
Nearby places include First Church of God, Verizon mobile phone store, and Subway restaurant.
How can nearby transit or businesses help me find Dairy Queen Grill & Chill?
You can use landmarks such as the First Church of God or Verizon store near 830 Ridge Rd to locate Dairy Queen easily, as they are well-known nearby establishments.
Are there other food options nearby Dairy Queen Grill & Chill?
Yes, restaurants like Subway, Pizza Hut, and Long John Silver's are close by, offering a variety of dining choices before or after your visit.
What services does Dairy Queen Grill & Chill offer for families with young children?
The location provides booster seats, high chairs, and is welcoming to families and children to ensure a comfortable dining experience.