Chipotle Mexican Grill

3.4
1800 reviews
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About

Mexican Restaurant
Chipotle Munster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8201 Calumet Ave, Munster, IN
46321, United States

Hours

Reviews

3.4
1,800 reviews
5 stars
695
4 stars
353
3 stars
189
2 stars
131
1 star
432

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disengaged staff, with many customers feeling ignored or mistreated during their visits.

Food Quality

Customers frequently reported issues with food quality, including stale ingredients, undercooked rice, and small portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt bathrooms.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and poor handling of online orders.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and a reluctance to return.
  • DD
    Dejure Dejoore
    2 days ago
    1.0
    This is not my first time coming here and the fact I placed an online order to not have everything in my bag nor all my food is insane nothing I asked for was in neither bowl I didn’t ask for fajita veggies I didnt ask for regular steak and I paid for carne asada nor was the blanco cheese or guacamole I paid for even the chips was half full listen I’m a fair person but to pay almost $50 for food to not be ready or correct and it’s a online order Is not cool
  • MB
    Michael Babich
    6 days ago
    1.0
    We just went here 01/6/2026 and can’t believe the service I wish I can put 0 stars the girl that was first starting our order accidentally put fajitas peppers on my wife’s order told her we didn’t ask for that she actually took them off with her hands then had an attitude about it we will be calling tomorrow for the manager and also corporate
  • A1
    admission no. 1117
    Jan 2, 2026
    1.0
    Close your doors at 10:45 pm when u have no rice and no corn salsa…if u have nothing then don’t take any order please its wastage of my 12$ with having nothing in my bowl at all …never ever comeback very bad experience in my whole life..
  • DM
    Dominique Montgomery
    Dec 26, 2025
    1.0
    I go here because it’s right by my house I will start going further out to a different location the workers have attitudes and I had a long piece of hair in my food they workers have long weave and no hair nets I almost threw up pulling hair out of my mouth never again this was not my first bad experience with this location I gave it another chance but never ever again
  • MM
    Manny.gomez6603
    Dec 23, 2025
    1.0
    I arrived at this location at 10:15 PM when they close at 11 PM and I was told that they were not making any more chicken or any more steak and they were out of both as well as fajita veggies, cheese, lettuce, and salsa. All the workers were extremely rude and not willing to make anymore food 45 minutes till close. Extremely disappointing and will not be recommending this place nor will I be returning to this lazy place.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Munster serve?

Chipotle Munster serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Munster?

The restaurant is open every day from 10:45 AM to 11:00 PM.