Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
996 reviews
5 stars
410
4 stars
244
3 stars
166
2 stars
58
1 star
118
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Food Quality
Inconsistent food quality; many customers received cold or improperly prepared food.
Customer Service
Mixed reviews on staff friendliness; some reported rude service while others praised helpful employees.
Cleanliness
Multiple reports of unsanitary conditions in the restaurant.
Management Response
Some customers noted positive management responses to complaints, indicating a willingness to address issues.
- MFMadison FOct 13, 20251.0Specifically asked for non-spicy nuggets and they made our entire order spicy nuggets 5 minutes before closing. We weren’t able to eat any of it. Disappointing.
- SSSophiaSep 29, 20251.0Had black stuff all over my fries and the sandwich was wrong how do you mess up an order that badly
- AMAmy MansfieldSep 23, 20255.0Hot food fast service
- KRKayla RidgeSep 1, 20251.0They have a giant sign stating sausage and cheese mcmuffins 2/$3. Tried to order 2 and was told that they are not that price. Ok, why do you have the sign on your window? Wanted to order one anyways and the lady at the window called over the manager who was then rude and hateful as well. Ended up getting a single mcmuffin sandwich that had so much pepper on it that I couldn't eat it. Horrible service and inedible food.
- FHFloyd HowardAug 17, 20252.0No other customers present, no rush, so this wasn’t a mistake. Then they put the non-burnt bacon next to it to show me that it was intentional. I used to stop here with my kids on the way to every morning grabbing about 4 breakfast burritos , seems like the new culture of this location is a deep hatred for customers.
Frequently Asked Questions About Wendy's
Is S. Madison 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Muncie, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Muncie, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 282-7790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Madison 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Muncie, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on S. Madison, Muncie?
The drive-thru at Wendy's on S. Madison is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's location at 2501 S. Madison offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's at 2501 S. Madison?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods does Wendy's on S. Madison accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at 2501 S. Madison?
You can reach the Wendy's Customer Care team via their Contact page, call 888-624-8140, use their Customer Satisfaction Survey online, or call this location directly at (765) 282-7790.
Where can I find Wendy's menu and nutrition information for the S. Madison location?
Menu and nutrition details are available at menu.wendys.com or the mobile app, where you can see prices and allergen information for this location.
Are there any popular dining options near Wendy's on S. Madison in Muncie?
Nearby dining options include Salsa's Mexican Grill Express, Madison Street Retro Diner, La Hacienda Mexican Restaurant, Mac's Restaurants, Southside Cafe, Madison Street Cafe, KFC, Pizza Hut, and Subway, offering various cuisines from American to Tex-Mex and pizza.
What rental services are located near Wendy's on S. Madison?
Nearby rental services include A Rental Service Co, Sunbelt Rentals, and Penske Truck Rental, which can assist with equipment and vehicle rental needs.
How can nearby businesses and services like banks or gas stations aid visitors to Wendy's at 2501 S. Madison?
Nearby services such as Old National Bank, Shell gas station, and Swifty Gas make it convenient for customers to handle errands or refuel vehicles before or after visiting Wendy's.