Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
999 reviews
5 stars
411
4 stars
246
3 stars
165
2 stars
58
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, including issues with missing items and foreign objects in their meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer needs.
Inconsistency
Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
- SHSir HimothyDec 3, 20252.0Dave's single came out fast in the drive-thru, but the food was trash 🗑️🍔. The burger was cold, and the cheese wasn't even melted 🥶🧀. At least the fries were warm 🍟🔥. Go to a different Wendy's; this one's dumpster juice 🤢. #Food #DriveThru #Burger #Cheese #Fries #Wendy's #DumpsterJuice
- MFMadison FOct 13, 20251.0Specifically asked for non-spicy nuggets and they made our entire order spicy nuggets 5 minutes before closing. We weren’t able to eat any of it. Disappointing.
- SSSophiaSep 29, 20251.0Had black stuff all over my fries and the sandwich was wrong how do you mess up an order that badly
- AMAmy MansfieldSep 23, 20255.0Hot food fast service
- KRKayla RidgeSep 1, 20251.0They have a giant sign stating sausage and cheese mcmuffins 2/$3. Tried to order 2 and was told that they are not that price. Ok, why do you have the sign on your window? Wanted to order one anyways and the lady at the window called over the manager who was then rude and hateful as well. Ended up getting a single mcmuffin sandwich that had so much pepper on it that I couldn't eat it. Horrible service and inedible food.
Frequently Asked Questions About Wendy's
Is S. Madison 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on S. Madison, Muncie?
The drive-thru at Wendy's on S. Madison is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's location at 2501 S. Madison offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's at 2501 S. Madison?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods does Wendy's on S. Madison accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at 2501 S. Madison?
You can reach the Wendy's Customer Care team via their Contact page, call 888-624-8140, use their Customer Satisfaction Survey online, or call this location directly at (765) 282-7790.
Where can I find Wendy's menu and nutrition information for the S. Madison location?
Menu and nutrition details are available at menu.wendys.com or the mobile app, where you can see prices and allergen information for this location.
Are there any popular dining options near Wendy's on S. Madison in Muncie?
Nearby dining options include Salsa's Mexican Grill Express, Madison Street Retro Diner, La Hacienda Mexican Restaurant, Mac's Restaurants, Southside Cafe, Madison Street Cafe, KFC, Pizza Hut, and Subway, offering various cuisines from American to Tex-Mex and pizza.
What rental services are located near Wendy's on S. Madison?
Nearby rental services include A Rental Service Co, Sunbelt Rentals, and Penske Truck Rental, which can assist with equipment and vehicle rental needs.
How can nearby businesses and services like banks or gas stations aid visitors to Wendy's at 2501 S. Madison?
Nearby services such as Old National Bank, Shell gas station, and Swifty Gas make it convenient for customers to handle errands or refuel vehicles before or after visiting Wendy's.