Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
898 reviews
5 stars
392
4 stars
213
3 stars
137
2 stars
50
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Freshness
Many reviews mentioned issues with food being cold, stale, or not freshly prepared.
Positive Experiences
Some customers had positive experiences with friendly staff and enjoyed their meals.
Inconsistency
There were numerous mentions of inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
- SNStacy NealNov 18, 20252.0The Wendy's on w.Jackson is absolutely terrible staff really hate their job, not friendly and don't listen. Last visit asked for my salad with no cheese because I cant have dairy, and they were to lazy to make it. Gave me a pre-made one that had been sitting. My fries that were ordered were old and hard. Like I said, lazy.
- DKdaniel kopyNov 6, 20255.0Wendy's was fresh And very delicious!
- KJKaren JohnsonNov 5, 20255.0Drive threw.
- MHMary HolmesNov 2, 20251.0Their system "wouldn't" take my debit card. I used my card elsewhere 10 minutes later had no problems. I will never go to this Wendys again.
- BRBrittany RoweSep 21, 20254.0The double stacks so salty. I could barely eat it
Frequently Asked Questions About Wendy's
Is W. Jackson 3 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru operating hours at Wendy's located at 2620 W. Jackson, Muncie, IN?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is delivery available at this Wendy's location?
Yes, delivery is available. You can check delivery availability near you on the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at 2620 W. Jackson serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through the app or order.wendys.com.
How can I contact Wendy's at this location for questions or feedback?
You can reach the Customer Care team via Live Chat or message on the Contact page, call 888-624-8140, or directly call this location at (765) 284-3374.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there healthy or allergen information options available for Wendy's menu items here?
Yes, nutrition and allergen information can be found on Wendy's menu website, app, and in-restaurant nutrition posters. A crew member can assist you.
What are some nearby medical or dental services around Wendy's at 2620 W. Jackson?
Nearby dental and medical services include Reno Daniel C DDS, Wilhoite Family Dentistry, Wilhoite Leland C DDS PC, Wilhoite Family Dental, Genoa Healthcare pharmacy, and Workplace Health Partners hospital.
What local beauty and spa options are near Wendy's?
Nearby beauty and spa services include The Salon & Spa, Salon and Spa, and Krome Salon which offer various cosmetic, hair, and beauty treatments.
Are there convenient shopping or service locations near Wendy's at 2620 W. Jackson?
Yes, nearby are Family Dollar, Walgreens (pharmacy and convenience store), UPS Access Point for shipping, Speedways gas station, and LibertyX Bitcoin ATM.
How can I order food from Wendy's using a mobile app?
You can order food using the Wendy's app available in the App Store or by visiting order.wendys.com. The app link is https://m-wendys.app.link/l6I2YpOzMMb.