Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
896 reviews
5 stars
391
4 stars
212
3 stars
137
2 stars
50
1 star
106
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
Service quality varied significantly; some employees were praised for friendliness while others were criticized for rudeness and lack of attention.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Speed of Service
Service speed was generally acceptable, though some customers experienced long waits.
- SNStacy Neal6 days ago2.0The Wendy's on w.Jackson is absolutely terrible staff really hate their job, not friendly and don't listen. Last visit asked for my salad with no cheese because I cant have dairy, and they were to lazy to make it. Gave me a pre-made one that had been sitting. My fries that were ordered were old and hard. Like I said, lazy.
- DKdaniel kopyNov 6, 20255.0Wendy's was fresh And very delicious!
- KJKaren JohnsonNov 5, 20255.0Drive threw.
- MHMary HolmesNov 2, 20251.0Their system "wouldn't" take my debit card. I used my card elsewhere 10 minutes later had no problems. I will never go to this Wendys again.
- BHBrittany HornsbySep 21, 20254.0The double stacks so salty. I could barely eat it
Frequently Asked Questions About Wendy's
Is W. Jackson 3 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Muncie, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Muncie, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 284-3374.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Jackson 3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Muncie, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's located at 2620 W. Jackson, Muncie, IN?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is delivery available at this Wendy's location?
Yes, delivery is available. You can check delivery availability near you on the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at 2620 W. Jackson serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through the app or order.wendys.com.
How can I contact Wendy's at this location for questions or feedback?
You can reach the Customer Care team via Live Chat or message on the Contact page, call 888-624-8140, or directly call this location at (765) 284-3374.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there healthy or allergen information options available for Wendy's menu items here?
Yes, nutrition and allergen information can be found on Wendy's menu website, app, and in-restaurant nutrition posters. A crew member can assist you.
What are some nearby medical or dental services around Wendy's at 2620 W. Jackson?
Nearby dental and medical services include Reno Daniel C DDS, Wilhoite Family Dentistry, Wilhoite Leland C DDS PC, Wilhoite Family Dental, Genoa Healthcare pharmacy, and Workplace Health Partners hospital.
What local beauty and spa options are near Wendy's?
Nearby beauty and spa services include The Salon & Spa, Salon and Spa, and Krome Salon which offer various cosmetic, hair, and beauty treatments.
Are there convenient shopping or service locations near Wendy's at 2620 W. Jackson?
Yes, nearby are Family Dollar, Walgreens (pharmacy and convenience store), UPS Access Point for shipping, Speedways gas station, and LibertyX Bitcoin ATM.
How can I order food from Wendy's using a mobile app?
You can order food using the Wendy's app available in the App Store or by visiting order.wendys.com. The app link is https://m-wendys.app.link/l6I2YpOzMMb.