Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
835 reviews
5 stars
359
4 stars
166
3 stars
149
2 stars
56
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to dissatisfaction.
Food Quality
While some customers praised the food as fresh and delicious, others complained about cold, greasy, or incorrect items.
Staff Performance
Mixed reviews on staff performance; some employees were noted for their kindness and efficiency, while others were criticized for poor attitudes and service.
Operational Problems
Frequent reports of the restaurant being closed during business hours and issues with online orders and refunds.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with the food and service, highlighting specific staff members for their exceptional service.
- CCCool449Nov 9, 20251.0I will admit, I love me Some Rally’s. But this was a very poor service. The food was hot but not delightful. While waiting for food the manager was very disrespectful. Yelling at customers cause they wondered if open, asked questions and she kept forgetting everyone order. Not big fan of how customers were being treated.
- KKKalienNov 3, 20251.0I would never go here again even if it was the last place on earth with food. I asked for a sandwich without BBQ sauce(bc BBQ sauce on a burger sound's disgusting and it was), she REPEATED IT BACK TO ME. NO BBQ SAUCE RIGHT? Right. It had sauce. So I drive off ten mins down the road and see it has sauce. Irritated and no longer hungry I take it back for a refund and they tell me I can't have a refund? Instead make me wait for 10 mins and give me a burger with extra mayo and raw onions instead of the grilled onions like it was supposed to be. Like you clearly didn't even try and I just wanted my money back. I also paid for a medium upcharge and only got the small. They are incredibly rude here too. Would not recommend spending your money at this location
- AQAnna QuigleyOct 30, 20255.0Much better burgers than competition, at about the same price. The seasoning on the fries is delicious. We'll be back!
- BCBrian ConnerOct 29, 20251.0Why one star? Let me count the ways: 1) Only one person on shift. 2) Placed my order in one lane and was told to go to the other lane to wait. 3) TWENTY MINUTE WAIT. 4) Long wait due to girl inside preparing food with only one hand(the other was holding her cell phone to her ear). 5) No apology for long wait time. I can pretty much guarantee that I won't be going back.
- JFJoshua FortriedeOct 23, 20254.0Forgot it has two drive-throughs and went in the wrong way. Could have better pavement markings
Frequently Asked Questions About Rally's
What are the opening hours of Rally's at 400 South Madison?
Rally's is open from 10:00 AM to 1:00 AM on Monday through Wednesday and Sunday, and from 10:00 AM to 2:00 AM on Thursday through Saturday.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services to serve customers conveniently.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, Mastercard, and Visa as payment options.
Where is Rally's located?
Rally's is located at 400 South Madison, Muncie, IN 47305, USA.
How can I order food for delivery from Rally's?
You can order food for delivery through the online ordering platform at https://order.checkersandrallys.com/menu/7245-south-madison or via DoorDash at https://www.doordash.com/store/672700.
What are some of the specialty menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What type of attire is appropriate when visiting Rally's?
Casual attire is suitable when visiting Rally's at 400 South Madison.
Is there a nearby McDonald's near Rally's at 400 South Madison?
Yes, there's a McDonald's nearby which offers another option for fast food if you want to compare or try different burgers.
What nearby entertainment options are available close to Rally's?
Nearby entertainment options include Mad Axe Muncie, a bar and event venue, and Wigglelution, an art gallery and concert venue, perfect for fun before or after your meal.
Are there nearby public services or community centers close to Rally's?
Yes, nearby you can find Open Door Health Center, Delaware County WIC, and YWCA of Muncie, which provide health, community, and recreational services.