Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2703 S Madison St in Muncie, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues like burnt or cold items and insufficient toppings.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rude management and unresolved complaints.
Delivery Issues
Numerous complaints about delivery problems, including late arrivals, missing items, and poor communication from staff.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and with food preparation.
Value for Money
Customers expressed concerns about pricing, with some feeling that the quality did not match the cost.
LD
LaDonna Disman
Nov 10, 2025
4.0
Ordered the family box, fresh and delicious.
JM
Jeremy Mohler
Nov 2, 2025
1.0
""**UPDATED REVIEW**"" I JUST CALLED PIZZA HUT OR EXCUSE ME A GENTLEMAN NAMED MATT JUST CALLED ME IN RESPONSE TO A PHONE CALL I HAD PLACED THREE OR FOUR DAYS AGO IN REFERENCE TO MY REFUND. THE SUGGESTION WAS FROM THE OWNER AS STATED ON THE REVIEW RESPONSE. HE IMMEDIATELY STARTED TO RAISE HIS VOICE AND ARGUE FOR THE FACT THAT I HAD TOO MANY TOPPINGS ON MY PIZZA. THEREFORE MY PIZZA WOULDNT HAVE BEEN DONE ALL THE WAY. NO, I DAID I SEEN THE MAN BURN A PIZZA, THROW ONE IN THE TRASH CAN COME DIRECTLY OVER TO THE DRIVE THROUGH WINDOW AND TELL ME ITLL BE A FEW MINUTES ON YOUR PIZZA. THEN THEEMPLOYEE RAN BACK KNTO THE BACK. A FEW MONUTES LATER HE RETURNED WITH A BOX OF PIZZA. WHEN I GOT HOME THE LIZZA WAS NOT DONE. THE DOIGH WAS STILL DOUGH IN THE MIDDLE AND I DIDNT HAVE NEARLY THE TOPPINGS I HAD ORDERED. " I had asked Matt if he wanted to go further before he tried to tell me that the reason my pizza was disgusting and undercooked was mine for ordering that many toppings on my pizza. He then said ok have a good day and just hung up the phone on me. I hope this place decides to get new management and employees. All the work they're doing to this resteraunt means nothing if the employees are as discourteous as the three that i have encountered during this whole ordeal. I like pizza hut. I will NEVER spend my money here again. The owner can contact me regarding this gross display of customer service if they so choose. But I do plan to seek a resolution to this matter. If the management hadn't have been so disgusting in how they spoke to me and handled this situation it would have been different. But plan to see the signs of how they mishandled this so horribly. Customer service here is nil
Yes I am outraged at this. And corporate office will hear about it too.
The inside was closed and not sure why
I ordered on the website and the price changed at the window. The guy working, the only guy working, was very rude and didn't get the food cooked all the way. The pizza dough was disgusting. It was soggy in places and burnt in others. The cheese was barely melted in most places and when I called of course there was no answer. absolute disaster.
JJ
Jessica Loveless (Jessib)
Oct 8, 2025
4.0
Its not the cleanest in the world.but the food is pretty good
MC
Mrs C
Oct 6, 2025
5.0
Excellent service from the pickup window they have ring for service the gentleman that helped me apologized for the wait honestly their was no real wait
MK
Mickie Kruger
Aug 13, 2025
5.0
We went to the Madiso. Pizza Hut for pick up ordered the 7.00 plus 1.00 for deep dish crust bought 2 pepperoni pizzas they were delicious. Going to be our new pizza place. Give it a try
The Pizza Hut is located at 2703 S Madison St, Delaware, Muncie, IN 47302, USA.
What are the dining hours for Pizza Hut at 2703 S Madison St?
Dining hours are from 10:30 AM to 11:30 PM Monday through Thursday and Sunday, and 10:30 AM to 12:30 AM on Friday and Saturday.
Does this Pizza Hut offer delivery services?
Yes, delivery is available daily from 10:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
Can I order takeout from this Pizza Hut?
Yes, takeout is available from 10:00 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.
What types of food does this Pizza Hut serve?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
How can I order online from this Pizza Hut?
You can order online or via the Pizza Hut mobile app for delivery, carryout, or curbside pickup through their website or app.
What payment methods are accepted at this Pizza Hut?
They accept debit cards and do not require cash-only payments. Check payment is not accepted.
Is this Pizza Hut location wheelchair accessible?
Yes, this location has a wheelchair-accessible entrance and restroom facilities.
What other dining options are near Pizza Hut at 2703 S Madison St?
Nearby dining options include Subway for sandwiches, La Hacienda for Mexican cuisine, and Wendy's for fast food burgers.
Are there convenient services near Pizza Hut for customers needing automotive or fuel services?
Yes, customers can find O'Reilly Auto Parts, Ron Jones Auto Repair, Marathon Gas, and Shell gas stations nearby for automotive parts, repairs, and fuel.