McDonald's

3.3
2122 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 E McGalliard St, Muncie, IN
47303, United States

Hours

Reviews

3.3
2,122 reviews
5 stars
614
4 stars
422
3 stars
434
2 stars
203
1 star
449

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported cold, stale, or poorly prepared food, with several mentioning inedible items.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in dining areas and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Atmosphere

The overall atmosphere was criticized for being unwelcoming, with reports of staff arguing and a lack of customer engagement.
  • CO
    Christina O'Sullivan
    5 days ago
    2.0
    Very very slow
  • BT
    Brittney Tilden
    Dec 24, 2025
    1.0
    I know it being Christmas Eve and it being busy is understandable, but to the crew member named Rage….the guy up front is very rude. He is telling a girl to do everything for him. He couldn’t even finish my order without asking 3 different people to finish the job for him. He called a coworker dumb and said a customer was stupid. He was being rude to the other team members in the kitchen. It was just a horrible environment with him walking around inside. I apologize to the nice young lady who brought me my food and I wished her night to get better because that guy was ruining the atmosphere for everyone
  • KT
    Kevin Tillinghast
    Dec 22, 2025
    1.0
    Trash absolutely garbage! Waited 15 minutes for our food because they were busy no big deal. Got the double cheeseburger and it was so hard and black that I choked trying to swallow it because it was hard and very dry. I think the health department needs to visit this place. Never will go again.
  • JJ
    jazzy
    Dec 7, 2025
    1.0
    I came in and had to wait a very long time for my food, and even when the food came out there were straws missing and it was slightly messed up. I went to grab a straw after waiting in line for a long time, and the worker had an attitude—the entire restaurant was very dirty and there was almost no place to sit inside of it because of the lack of clean tables. Staff was unfriendly
  • CT
    Caytlyn Thompson
    Nov 30, 2025
    1.0
    We had 2 large coffees and a small fry and waited 30+ minutes at curbside. My husband called in and they said “I’m making it now and will bring it out right now” we waited and watched 2 cars get their food. My husband had to walk in and they weren’t even friendly when he walked in. Plus they hadn’t even started brewing the coffee to make his coffee. Needless to say he got a refund and we left. Won’t be back or to any franchise owned by that person.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 901 E McGalliard St?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 901 E McGalliard St operates a 24/7 drive-thru service.