Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,275 reviews
5 stars
707
4 stars
450
3 stars
471
2 stars
210
1 star
437
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Cleanliness and Safety
The dining area was often described as dirty, with reports of loitering and unsafe conditions.
Food Quality
Food quality was frequently criticized, with complaints about cold items and poorly prepared meals.
- HPHaylee PenningtonNov 16, 20251.0The worst McDonald’s in Muncie! The workers are extremely rude and they forget something everytime and when you call the manager to see if you can get it resolved the “manager” has a horrible attitude. I will never be returning to this McDonald’s and neither will anyone around me. I emailed support and left a message for their store leader and all I got back was a sorry hope we can fix it next time.
- AAAllen AllredNov 13, 20251.0Ordered one single McRib with no pickles get home three big pickles on it and the top bun is burnt and hard as a rock this place is so sad quality is out of the question here so sad they don't care what they hand you out the window
- EMElaina MarieNov 12, 20251.0This is by far the worst McDonald's I've been to by far and my fat self has been to quite a few. No matter if you go in, curbside, or drive thru it takes ages. Fast food has never been slower. Try to avoid this one
- KKKingNov 8, 20255.0Good McDonald's
- SGShelley GrigolettiNov 3, 20251.0McDonald’s wouldn’t answer to my DoorDash order twice and had the dasher cancel it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's located at 500 E Charles St, Muncie, IN?
McDonald's at 500 E Charles St in Muncie, IN is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, McDonald's offers a drive-thru service which is open 24/7, all week long.
What types of payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can order for delivery, same day delivery, curbside pickup, and no-contact delivery through their online service or mobile app.
Is there a McDonald's mobile app, and where can I download it?
Yes, the McDonald's App is available for download on the Apple App Store and Google Play Store.
What services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby restaurants or eateries close to this McDonald's?
Nearby eateries include Rally's at 400 South Madison and The Neely House, both offering fast food and American cuisine options.
What nearby transportation services can help me reach this McDonald's?
Pdq taxi service nearby can assist you with transportation to and from McDonald's at 500 E Charles St.
Are there any nearby recreational or entertainment venues near McDonald's?
Yes, nearby entertainment includes Wigglelution art gallery and concert venue, Mad Axe Muncie bar and event venue, and Fireman's Memorial Park.
Where is McDonald's located, and how can I contact them?
McDonald's is located at 500 E Charles St, Muncie, IN 47305, USA. The main phone number is +1 765-284-8848.