Brand Certified
McDonald's
3.4(1906 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3301 N Chadam Ln, Muncie, IN
47305, United States
Certified by McDonald's • Feb 22, 2026
(765) 286-2046
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,906 reviews
5 stars
593
4 stars
430
3 stars
391
2 stars
158
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, often waiting over 20 minutes for their orders, even during off-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several customers noted poor customer service, with staff displaying rudeness and lack of professionalism.
Food Quality
Numerous complaints were made about cold food and incorrect preparation, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and restrooms contributing to a negative impression.
- AFAbcde Fghijklmnop6 days ago1.0Every time I come to this McDonald's around 10:00 I never get my food until 30 or 40 minutes later. they never have anybody working but a couple people.
- DWDerek W6 days ago2.0They seem like they move fast in the drive thru, but they're just really quick to park your car in the curbside order pickup spots. They might as well be a Sonic, for as long and as often as you sit in a parking spot. And for the most basic McDonald's things like nuggets or burgers.
- JTJessica TaborFeb 11, 20265.0Took my assisted living group today and the McDs employees were very hospitable, kind, and patient. The cashier was helpful and the managers were out helping too. Great job and we will be back! Side note - this was the first trip to McDs for one and boy did they enjoy! Thank you.
- KSKiersten SykesFeb 8, 20262.0The food for breakfast for some reason is always hard. They are constantly giving out stale bagels and muffins. The wait time is always outrageous. And the employees are less than helpful. There is one employee who is wearing a hat but has a lot of hair. His bangs are completely in front of his eyes I dont know how he can even see. And they got my order wrong. And im not going back to wait another 30 minutes.... I ordered breakfast food at 10, left the restaurant at 1040. They stop serving breakfast at 1030....
- APAbbigail PriceFeb 6, 20261.0Don't go to the second screen at this Mcdonald's ever! I was at the screen for 5 full minutes before anyone got to me. By the time I had ordered (I mobile ordered so I just had to give my code) 5 different cars from the first screen had already went through.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:30 AM to 2:45 AM.
Is there a drive-thru service available and what are its hours?
Yes, the drive-thru is open 24/7, all day every day.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's online?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald’s App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards programs?
Yes, they have MyMcDonald’s Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around this McDonald's?
Nearby dining options include Pardon My Cheesesteak, Pizza Hut, First Wok (Chinese/Asian cuisine), Jimmy John's sandwich shop, Dairy Queen, Five Guys, IHOP, and Burger King.
What nearby accommodations are available for visitors near this McDonald's?
Hotels nearby include Fairfield Inn & Suites by Marriott Muncie, Baymont by Wyndham Muncie Near Ball State University, and Super 8 by Wyndham Muncie Ball State College Area, great for visitors staying close.
Are there any nearby services that customers might find useful before or after visiting this McDonald's?
Yes, customers can visit nearby places like PrimeTrust Federal Credit Union for financial services, Athletico Physical Therapy for health needs, and Cardinal Car Wash for car washing and detailing.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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