Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,893 reviews
5 stars
590
4 stars
428
3 stars
392
2 stars
156
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Numerous customers complained about receiving cold or poorly prepared food, including cold fries and incorrect sandwiches.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some customers praising individual employees while others reported rude or unhelpful behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
- BCBrandy Crouch3 days ago3.0Very slow service during the busiest part of the day. It seems to be a known issue and should be looked into.
- WWWestsidecertified765Jan 1, 20261.0Went there waited in line an hour for 6 cars told us they had holiday pies still get all the way tonwindow To be told there's none then manager was too lazy to take my code just walked her poor employee off kid who took our order was a great kid manager shittyiest I e ever encountered
- RTRebecca ThomasDec 22, 20252.0Ordered a bacon mc double received a double cheese with mayo, onions and lettuce but the specialty lable reads double cheeseburger add mayo only pickle american cheese only onion. So not only did we not get what we ordered whomever sandwich we did get was also not made properly to order.
- JJJill JamesDec 17, 20251.0Slowest McDonald's ever, nimum 15 min on slow days 30+ min if they are busy. Food is usually cold and rock hard
- HBHaley BakerDec 3, 20251.0Went to this mcdonald’s while no one was in line, informed then we had three mobile orders, was told we could only pickup two and would have to go back around the line. This was fine and no problem, we pulled back around in line even though no one was in line, got back up to the window only to have all four of our sauces no in the bag. We told the worker and was told we would need to go back in line (while no one was in line) to order and pay for sauces. When we informed the worker we already paid for our sauces and showed a receipt of it, we were met with attitude from a lady named lad or katherine that had been treating us with disrespect at the drive thru window and ordering station the whole time and she told the other worker that once again we would need to go get back in line (aka drive back around to the line to just drive thru) just so she could hand us the sauce. shout out to tyler to being professional and apologizing for all of the mishaps while she was talking through the window extremely rude to us.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:30 AM to 2:45 AM.
Is there a drive-thru service available and what are its hours?
Yes, the drive-thru is open 24/7, all day every day.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's online?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald’s App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards programs?
Yes, they have MyMcDonald’s Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around this McDonald's?
Nearby dining options include Pardon My Cheesesteak, Pizza Hut, First Wok (Chinese/Asian cuisine), Jimmy John's sandwich shop, Dairy Queen, Five Guys, IHOP, and Burger King.
What nearby accommodations are available for visitors near this McDonald's?
Hotels nearby include Fairfield Inn & Suites by Marriott Muncie, Baymont by Wyndham Muncie Near Ball State University, and Super 8 by Wyndham Muncie Ball State College Area, great for visitors staying close.
Are there any nearby services that customers might find useful before or after visiting this McDonald's?
Yes, customers can visit nearby places like PrimeTrust Federal Credit Union for financial services, Athletico Physical Therapy for health needs, and Cardinal Car Wash for car washing and detailing.