Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,874 reviews
5 stars
582
4 stars
427
3 stars
391
2 stars
153
1 star
321
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Temperature
Many reviews mentioned receiving cold food, with several customers expressing dissatisfaction with the temperature of their meals.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean dining areas and restrooms.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.
Staff Attitude
While some staff were noted as polite, many reviews highlighted a lack of professionalism and poor customer service from employees.
- DYDuane Y.2 days ago4.0While the inside ordering and dining can sometimes be chaotic and long waiting , (especially at high points of the day, the curbside pickup shines. Choose that option.
- ASAlexis Sanders6 days ago1.0Sat in the drive through for so long I had to call the store and tell them I was there they tell me sorry but proceed to take 10/15 more minutes to take my order once I get to the window no one to collect my money or tell me how long it will be just more waiting …. This 5 min trip turned into a 45 minute horrible customer service experience I’m exhausted from work and just wanted a QUICK bite before I made it home . Needless to say I will not be spending anymore of my time or money here .
- JSJonathan SNov 1, 20251.0Went to this McDonald’s the other night, and ordered a two cheeseburger meal. Waited over ten minutes while I watched staff have a good time doing anything but working. When I finally got my bag, I grabbed it and started to head out. Well apparently I grabbed it too quickly, which made the young lady huff at me and say, “didn’t have to snatch it like that”. That’s right. Instead of an apology that I waited 10 minutes for two cheeseburgers and fries, she decided to give me attitude for picking up my bag too quickly. I’d give a 0 star if I could. What is the store number?
- DMDwight MagsisiNov 1, 20251.0Waited in line for over an hour and ended up just cancelling the order because the workers decided that they did not want to work and just sit around. Someone came out of the car and walked up to the window to see if anyone is working and they were just sitting around doing nothing.
- TATyler ArnoldOct 27, 20253.0The staff were very polite. My only complaints are they added an extra sandwich at my at my expense that I did not order. By the time I looked at receipt & found the sandwich I was too far down the road. I went inside to use restroom & it was Not very Clean. The sweet tea tasted burnt. And the food was not that warm. Overall I was not very impressed with this location
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:30 AM to 2:45 AM.
Is there a drive-thru service available and what are its hours?
Yes, the drive-thru is open 24/7, all day every day.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's online?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald’s App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards programs?
Yes, they have MyMcDonald’s Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around this McDonald's?
Nearby dining options include Pardon My Cheesesteak, Pizza Hut, First Wok (Chinese/Asian cuisine), Jimmy John's sandwich shop, Dairy Queen, Five Guys, IHOP, and Burger King.
What nearby accommodations are available for visitors near this McDonald's?
Hotels nearby include Fairfield Inn & Suites by Marriott Muncie, Baymont by Wyndham Muncie Near Ball State University, and Super 8 by Wyndham Muncie Ball State College Area, great for visitors staying close.
Are there any nearby services that customers might find useful before or after visiting this McDonald's?
Yes, customers can visit nearby places like PrimeTrust Federal Credit Union for financial services, Athletico Physical Therapy for health needs, and Cardinal Car Wash for car washing and detailing.