I’ve had many good experiences at this Jimmy John’s. However, today, January 31 I went through the drive-thru and was greeted at the window by an employee who was much more preoccupied with her phone than anything related to customer service. Not a huge deal, but then I get home with sandwiches that are made sloppily and incorrect. I love you Jimmy John’s, I even like this location. I’m not mad, I’m just disappointed.
MP
Matthew Pieroni
Jan 2, 2026
5.0
Unbelievable service. The third party delivery made a mistake and the manager fixed the problem quickly! Highly recommend!
MC
Matt Cook
Dec 26, 2025
3.0
Good food, difficult drive thru, way too expensive for what it is
JM
John Malins
Nov 21, 2025
5.0
Convenient.
KP
Kaylee Peden
Oct 13, 2025
1.0
Had absolutely no issues placing my order, but when the driver showed up I was told that my driver had been instructed to inform me that my home is “out of their range of delivery”. Firstly, If it’s that big of an issue tell me that over the phone. secondly, that’s embarrassing to make your staff do. Maybe you ought to consider widening your range of delivery instead of bitching that my house is less than a mile out of your radius. Not to mention my order was almost $80 dollars (plus a cash tip to the driver) just take the damn sale and get over it.
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