Five Guys

4.2
994 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3911 W. Bethel Ave in Muncie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3911 W. Bethel Ave, Muncie, IN
47304, United States

Hours

Reviews

4.2
994 reviews
5 stars
582
4 stars
221
3 stars
81
2 stars
43
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported issues like soggy fries and burnt bacon.

Service Issues

Customers experienced inconsistent service, with some reporting friendly staff while others noted rudeness and slow service.

Cleanliness

The restaurant's cleanliness was highlighted positively by some, but others reported dirty tables and messy conditions.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received, leading to disappointment.
  • WW
    wayne wicker
    1 day ago
    1.0
    Soggy fries Luke warm burgers paid 23 bucks never will I come here again. They also had an attitude and told me it would take 15 to 20 minutes to get my food good luck keeping customers with these employees and food quality!
  • KL
    Kristy Lauer
    Dec 8, 2025
    5.0
    Love that they offer the burgers in a lettuce wrap
  • VT
    Vince Tulowitzky
    Dec 3, 2025
    4.0
    The food wasn't very good tonight plus they got our order wrong. First time this has ever happened.
  • DJ
    David Fisher jr
    Nov 5, 2025
    1.0
    Tried calling to speak with a manager and he was very rude. I overheard the manager tell another worker I dont have time for him and he hung the phone up.
  • PF
    Paul Featherstone
    Oct 14, 2025
    1.0
    I probably won’t ever come back here again, For one thing, their prices are too high

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.