Five Guys

4.2
985 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3911 W. Bethel Ave in Muncie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3911 W. Bethel Ave, Muncie, IN
47304, United States

Hours

Reviews

4.2
985 reviews
5 stars
576
4 stars
219
3 stars
81
2 stars
43
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the burgers while others reported soggy fries and burnt bacon.

Pricing

Many customers found the prices to be high, with several mentioning that the cost did not match the quality of the food.

Service

Service quality varied; some customers experienced friendly staff and quick service, while others noted slow service and unprofessional behavior.

Cleanliness

The restaurant's cleanliness received mixed feedback, with some praising the cleanliness while others reported dirty tables and floors.

Overall Experience

Overall experiences were inconsistent, with some customers expressing satisfaction and others vowing not to return.
  • DJ
    David Fisher jr
    Nov 5, 2025
    1.0
    Tried calling to speak with a manager and he was very rude. I overheard the manager tell another worker I dont have time for him and he hung the phone up.
  • PF
    Paul Featherstone
    Oct 14, 2025
    1.0
    I probably won’t ever come back here again, For one thing, their prices are too high
  • RU
    Random Void Uploads
    Oct 2, 2025
    1.0
    Worst place ever
  • TM
    Tropical Monsteradise
    Sep 19, 2025
    2.0
    Two Bacon Cheese Burgers with normal toppings and a regular Cajun fry. Both of our hamburgers were soupy messes and our toppings were stacked on top of each other (not spread out) I can't express how little flavor there was in our burgers. (And for the reputation this place had and the price, we expected more) We got the wrong fry and not only that. (She said they were fresh) but they were supper soggy and also flavorless. Between the lack of flavor and poor frys super disappointed.
  • MS
    Molly Schueller
    Sep 13, 2025
    5.0
    The food was good and hot. I thought it took a little long especially since we were the only ones in there. I wasnt in a hurry so it was fine. I haven't ate here for years. I thinks it's because of the price. 3 ppl was close to 50 dollars. The kids taking our order was a greasy mess and needed a shower.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.