Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Muncie, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Mixed reviews on food quality; some found it good while others reported cold, overcooked, or poorly prepared dishes.
Cleanliness
Numerous complaints about the restaurant's cleanliness, with many customers noting dirty tables, floors, and bathrooms.
Service
Service quality varied; some customers praised friendly and attentive staff, while others experienced slow service and order mistakes.
Value for Money
Customers expressed concerns about the pricing, with some feeling the food was overpriced for the quality received.
Atmosphere
The dining environment received mixed feedback, with some enjoying the atmosphere while others found it uninviting due to cleanliness issues.
JT
James Thomas
Nov 14, 2025
1.0
I just came through the drive-thru and ordered your shrimp-stuffed shell meal, and literally no part of it was remotely okay. The shrimp were tough to the point of being inedible and had a very off-putting taste. The breadsticks were cold and soggy, but honestly still the most edible part of the meal.
As for the pizza, I was under the impression it would come with two pieces based on the automated system asking if I wanted two slices or a whole pizza, but I only received one cold, soggy, old piece. Finally, the drink—I asked for no ice, and even that was wrong. To be fair, the employee did offer to remake it, but I declined since it wasn’t the biggest issue.
The bottom line is that every part of my meal was bad, and I paid over $18 for this disappointing food. The worst part is that I only stopped here on my way home from work because I didn’t have time to cook—I've got to be up in seven hours to work a double shift tomorrow—so my choices were to eat this or go without. im praying this food does not make me sick. you all need to do better, i understand that this is just a job and you probably dont want to be there but some of us rely on you and don't want to go to our crappy job sick because you cant do your job right. do better!
Update i am infact sick thanks to this place. Definitely do not recommend eating here...
RR
Robert
Oct 29, 2025
5.0
Food was good but a little cold but everything else was bomb
AC
April CroNcH cROnCh
Oct 21, 2025
1.0
Breadsticks are decent. Everything else blows. Don’t waste your money, just go to Olive Garden or make it yourself.
JL
Joseph Lambert
Oct 20, 2025
2.0
The restaurant had a disgusting floor it was so messy you couldn't walk to a table or booth without stepping on food or trash it's a shame because this place used to be a wonderful place to dine at
KR
Kaitlyn Roberts
Oct 18, 2025
2.0
Food was good for what it is . Staff is friendly but the restaurant is absolutely filthy and disgusting it needs shut down for a couple days and deep cleaned by a pro service .