Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Muncie, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Many customers reported issues with food quality, including cold meals, overcooked pasta, and instances of food poisoning.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables, floors, and bathrooms being a common complaint.
Service
While some customers praised the friendly and attentive staff, others noted slow service and poor management, leading to a lack of proper customer care.
Value for Money
Several reviews mentioned that the food was overpriced for the quality received, with some customers feeling disappointed with their meals.
DS
Dark Supreme
Jan 1, 2026
5.0
the manager skyler was super helpful and l the food was really good
JC
Jeffrey Cates
Dec 3, 2025
5.0
Small town diner with home cooked food.
LD
LaDonna Disman
Nov 24, 2025
1.0
Ordered 3 lunch specials. Mine was the spaghetti with meat sauce. I had to send it back because it was cold. Not sure what happened, but later in the evening, I have sweats, nausea and severe vomiting! I believe I have been served bad food and have a bout of food poisoning. I definitely recommend not eating at this location.
Update: headache and nausea still the next morning. Definitely symptoms of food poisoning.
JT
James Thomas
Nov 14, 2025
1.0
I just came through the drive-thru and ordered your shrimp-stuffed shell meal, and literally no part of it was remotely okay. The shrimp were tough to the point of being inedible and had a very off-putting taste. The breadsticks were cold and soggy, but honestly still the most edible part of the meal.
As for the pizza, I was under the impression it would come with two pieces based on the automated system asking if I wanted two slices or a whole pizza, but I only received one cold, soggy, old piece. Finally, the drink—I asked for no ice, and even that was wrong. To be fair, the employee did offer to remake it, but I declined since it wasn’t the biggest issue.
The bottom line is that every part of my meal was bad, and I paid over $18 for this disappointing food. The worst part is that I only stopped here on my way home from work because I didn’t have time to cook—I've got to be up in seven hours to work a double shift tomorrow—so my choices were to eat this or go without. im praying this food does not make me sick. you all need to do better, i understand that this is just a job and you probably dont want to be there but some of us rely on you and don't want to go to our crappy job sick because you cant do your job right. do better!
Update i am infact sick thanks to this place. Definitely do not recommend eating here...
RR
Robert
Oct 29, 2025
5.0
Food was good but a little cold but everything else was bomb