Dunkin'

4.1
400 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Muncie, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
418 S Tillotson Ave, Muncie, IN
47304, United States

Hours

Reviews

4.1
400 reviews
5 stars
233
4 stars
72
3 stars
35
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some customers praised friendly service while others reported rudeness and lack of attention.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Product Quality

Inconsistent quality of food and drinks; some customers enjoyed their items while others received stale or poorly prepared products.

Speed of Service

Service speed varies; some customers experienced quick service while others faced long wait times.

Cleanliness

Generally positive remarks about cleanliness of the establishment, though some noted issues with food freshness.
  • CB
    Cara Benfer
    1 day ago
    1.0
    Didn’t give me all my food and doesn’t answer their phone
  • TT
    Tanya
    1 day ago
    3.0
    Honestly it’s hit and miss at the Tillotson location. I placed an order online for pick up last week and said no cheese on my sandwich again. When I went to eat it, it had cheese on it. I ended up trying to peel it off and it was burnt. I ended up throwing it out. Emailed customer service twice and NO RESPONSE. I won’t be ordering food anymore.
  • CC
    Cecil Cotton
    Nov 26, 2025
    5.0
    Was over charged on my order by a couple dollars. When I politely explained the situation was refunded full order price. Was definitely impressed and will be back. Thanks for the professionalism.
  • JS
    Jackie L Schroeder
    Nov 23, 2025
    1.0
    Everytime we go in here the staff is very rude. Today I ordered an iced tea. I brought it back to the counter because it was very light colored and tasted like ice water. I order iced tea all the time and it was off. Four girls working there looked at me and ignored me then a gentleman who works there stopped to help me. I was speaking to him and he offered to make me a new iced tea. Then another girl who works there tossed a tea bag at me said said that's how it's brewed and if I didn't like it I could brew it myself. She was so nasty towards me. The other girls working there stood around her with their hands on their hips giving me mean looks. I wasn't hateful or anything. I simply went to the counter to see if I could get my tea re-made or get something else. I was polite and respectful. This is not the first time the staff here on Sunday mornings has been rude and nasty. My boyfriend and I ended up throwing away our order and leaving. The staff there on Sunday mornings is so hateful.
  • MJ
    Mary Jessup
    Nov 1, 2025
    5.0
    Great fast service and kind crew members! Keep smiling 😊😁

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Muncie, IN?

Dunkin' in Muncie, IN is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer delivery and curbside pickup services.