Dunkin'

4.1
395 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Muncie, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
418 S Tillotson Ave, Muncie, IN
47304, United States

Hours

Reviews

4.1
395 reviews
5 stars
230
4 stars
72
3 stars
34
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and quick to slow and inattentive.

Product Consistency

Many customers noted inconsistencies in their orders, particularly with coffee and food items, leading to dissatisfaction.

Food Freshness

Several reviews mentioned issues with stale or hard food items, particularly donuts and muffins.

Cleanliness

The establishment was generally described as clean and inviting, with some positive remarks about the dining area.

Customer Experience

While some customers had positive experiences, others expressed frustration with order accuracy and staff responsiveness.
  • JS
    Jackie L Schroeder
    1 day ago
    1.0
    Everytime we go in here the staff is very rude. Today I ordered an iced tea. I brought it back to the counter because it was very light colored and tasted like ice water. I order iced tea all the time and it was off. Four girls working there looked at me and ignored me then a gentleman who works there stopped to help me. I was speaking to him and he offered to make me a new iced tea. Then another girl who works there tossed a tea bag at me said said that's how it's brewed and if I didn't like it I could brew it myself. She was so nasty towards me. The other girls working there stood around her with their hands on their hips giving me mean looks. I wasn't hateful or anything. I simply went to the counter to see if I could get my tea re-made or get something else. I was polite and respectful. This is not the first time the staff here on Sunday mornings has been rude and nasty. My boyfriend and I ended up throwing away our order and leaving. The staff there on Sunday mornings is so hateful.
  • MJ
    Mary Jessup
    Nov 1, 2025
    5.0
    Great fast service and kind crew members! Keep smiling 😊😁
  • SN
    Stephanie Nicole
    Sep 22, 2025
    1.0
    Ordered 10 pumpkin munchkins, I got a mixture of chocolate, blueberry and glazed. Ordered a midnight coffee with almond and got a regular coffee with blueberry flavor. Had to individually ask for each item because the girl at the window was only handing us 1 thing and trying to shut the window! It was a ridiculous experience. Tried to call 3 times to get the order fixed or see what they could do and no answer. Won't be back here. I'll go to Starbucks.
  • TA
    Terri's Adventures
    Sep 3, 2025
    5.0
    These folks make the very best sugar free vanilla iced lattes. Im addicted to them.
  • KM
    Kayla MA
    Aug 30, 2025
    1.0
    7 out of 10 times your coffee will be burnt or your flavor forgotten. Save some time/frustration and go to McGalliard.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Muncie, IN?

Dunkin' in Muncie, IN is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer delivery and curbside pickup services.