Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Muncie, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported problems with order accuracy, slow service, and unresponsive staff.
Food Quality
There were mixed reviews about food quality, with some items described as stale or cold, while others praised the taste.
Coffee Consistency
The quality of coffee was noted as inconsistent, with some customers experiencing burnt or incorrect orders.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendliness while others reported rudeness.
Cleanliness
The establishment was generally noted as clean and well-staffed, contributing positively to the dining experience.
MD
Mary Dunn
Jan 16, 2026
4.0
Great coffee drinks, but not good foods.
CB
Cara Benfer
Jan 11, 2026
1.0
Didn’t give me all my food and doesn’t answer their phone
TT
Tanya
Jan 11, 2026
3.0
Honestly it’s hit and miss at the Tillotson location. I placed an order online for pick up last week and said no cheese on my sandwich again. When I went to eat it, it had cheese on it. I ended up trying to peel it off and it was burnt. I ended up throwing it out. Emailed customer service twice and NO RESPONSE. I won’t be ordering food anymore.
CC
Cecil Cotton
Nov 26, 2025
5.0
Was over charged on my order by a couple dollars. When I politely explained the situation was refunded full order price. Was definitely impressed and will be back. Thanks for the professionalism.
JS
Jackie L Schroeder
Nov 23, 2025
1.0
Everytime we go in here the staff is very rude. Today I ordered an iced tea. I brought it back to the counter because it was very light colored and tasted like ice water. I order iced tea all the time and it was off. Four girls working there looked at me and ignored me then a gentleman who works there stopped to help me. I was speaking to him and he offered to make me a new iced tea. Then another girl who works there tossed a tea bag at me said said that's how it's brewed and if I didn't like it I could brew it myself. She was so nasty towards me. The other girls working there stood around her with their hands on their hips giving me mean looks. I wasn't hateful or anything. I simply went to the counter to see if I could get my tea re-made or get something else. I was polite and respectful. This is not the first time the staff here on Sunday mornings has been rude and nasty. My boyfriend and I ended up throwing away our order and leaving. The staff there on Sunday mornings is so hateful.
What are the operating hours of Dunkin' in Muncie, IN?
Dunkin' in Muncie, IN is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, they offer delivery and curbside pickup services.
What is the address and contact number for this Dunkin' location?
The address is 418 S Tillotson Ave, Muncie, IN 47304. The main phone number is +1 765-283-4055.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch meals.
What products and specialties can I expect at Dunkin'?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms.
What holiday drinks are currently offered at Dunkin'?
During the holiday season, try the Cookie Butter Cloud Latte, peppermint mocha and toasted white chocolate signature lattes, and the new Berry Sangria Refresher.
What are some nearby dining options to Dunkin' in Muncie?
Nearby dining options include Burger King, Puerto Vallarta Restaurant, Dumpling House, McDonald's, KFC, and Pizza King Indiana, providing a variety of fast food and ethnic cuisines.
What other coffee shops are near this Dunkin' location?
Nearby coffee spots include another Dunkin' location, 7 Brew Coffee, and Starbucks, making it easy to compare and enjoy various coffee options in the area.
What nearby services might be useful when visiting Dunkin'?
Nearby services include Clancy's Car Wash and Marathon Gas stations for automotive needs, as well as beauty salons like Safe Haven Beauty and nail salons such as Nail Art and LK Nails and Spa.
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