Dairy Queen Grill & Chill

4.3
583 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3820 W Bethel Ave, Muncie, IN
47304-5438, United States

Hours

Reviews

4.3
583 reviews
5 stars
352
4 stars
125
3 stars
51
2 stars
23
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot items, while others received cold or old-tasting food.

Service Speed

Service speed is a common concern, with many customers reporting long wait times, especially in the drive-thru.

Customer Service

Customer service received positive feedback for friendliness and attentiveness, though there were instances of poor service and order mistakes.

Cleanliness

The restaurant is frequently noted for its cleanliness, with many customers appreciating the tidy dining area.
  • JR
    Jordan Rhodes
    2 days ago
    5.0
    Made a spur of the moment decision to pick up some treats to take home. Despite being mid-January and 30° outside, this DQ was busy! There were a few cars in the drive thru line so we parked and went in. There were multiple tables full and 3 groups in line in front of us. The crew that was working in there tonight was on top of it. The man at the register was focused and polite, and also very detail oriented (customer in front of us gave him a pickup name, and the employee made sure to clarify the name since there were 2 pickup orders with similar names). Someone who I assume was a manager type employee was off to the left working on some sort of food prep, and as soon as she noticed that there were more than a couple of people in line she quickly finished up and came right out to the register - smiling, helpful, just actually seemed happy. We ordered one hot food item and 6 ice cream items and everything was ready quickly. The assumed manager woman even came out when our order was up to offer to assist with lids and getting everything ready to go. Every item was made exactly as ordered. Excellent service and product tonight.
  • WT
    Will T
    Dec 9, 2025
    4.0
    Overall a clean and orderly dairy Queen with everything you could expect.
  • AM
    Ashley Moore
    Oct 13, 2025
    5.0
    The food is delicious, if fresh! the service is pretty slow and I don’t really know about that atmosphere because I just go through the drive-through.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main specialties offered at Dairy Queen Grill & Chill in Muncie?

Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.com.

Where is Dairy Queen Grill & Chill located in Muncie?

It is located at 3820 W Bethel Ave, Muncie, IN 47304-5438, USA.