Chipotle Mexican Grill

3.6
321 reviews
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Business Details

720 W McGalliard Rd, Muncie, IN
47303, United States
(765) 273-6120
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Muncie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
720 W McGalliard Rd, Muncie, IN
47303, United States

Hours

Reviews

3.6
321 reviews
5 stars
144
4 stars
54
3 stars
36
2 stars
26
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold meals, missing ingredients, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.

Service Experience

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Numerous customers expressed frustration over incorrect or incomplete orders, particularly with online and takeout orders.

Pricing Concerns

Several reviews mentioned that the prices felt too high for the quality and portion sizes received.
  • TL
    TL L
    Nov 7, 2025
    5.0
    We were a large group from a sporting event who just got cancelled their food order. This Chipotle’s manager and her team were amazing in helping us out serving 36 individual bowl super fast through the line and being friendly while doing so as well. Especially after giving an only 25 minute heads up! Great team!
  • SD
    Sasha Donati
    Nov 7, 2025
    3.0
    IS WAS OK.
  • AP
    Allison Polk
    Oct 31, 2025
    2.0
    My to go order had 3 core missing ingredients to my bowl and I had a handful of chips as a side. My bowl was mainly rice and black beans. The quality and portion size is definitely not matching up to the price nowadays.
  • SD
    Stephanie Cozzone Doerr
    Oct 17, 2025
    3.0
    Filthy inside, I wasn't comfortable with eating there but my mother and daughter decided to. Stopped in few months prior for my mom too and it was just as dirty.
  • NO
    Nicholas O'Brien
    Oct 1, 2025
    1.0
    Ordered on the app then came to the restaurant at the pickup time, had to wait ~30 minutes past pickup time for our food. Not really feasible for people on a lunch break. Out of chips as well.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Muncie offer?

Chipotle Mexican Grill in Muncie offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients and no artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Muncie?

It is located at 720 W McGalliard Rd, Delaware, Muncie, IN 47303, United States.