Buffalo Wild Wings

3.6
1076 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
838 E McGalliard Rd, Muncie, IN
47303, United States

Hours

Reviews

3.6
1,076 reviews
5 stars
445
4 stars
240
3 stars
122
2 stars
73
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and inattentive staff.

Food Quality

Customers reported inconsistent food quality, with many mentioning cold, overcooked, or improperly prepared items.

Management Concerns

Several reviews pointed to management issues, including lack of support for staff and poor handling of customer complaints.

Atmosphere

The atmosphere was described as chaotic and noisy, with some customers feeling unwelcome or uncomfortable.

Staff Praise

Despite the negative feedback, some staff members received positive mentions for their friendliness and attentiveness.
  • DL
    david lindsey
    Nov 10, 2025
    1.0
    Missing half orders wings dry and little
  • TH
    Tori Hall
    Sep 22, 2025
    1.0
    I don’t think even try to do well. With service or food
  • JC
    Jacob Clark
    Sep 20, 2025
    1.0
    Food was good, nothing to write home about but definitely not bad. Id say above average. However my issue is with the management. When I was there they not only gave me the wrong order and took forever to replace it the manager almost seemed upset to have to replace the food when they gave me bone-in and the wrong sauce. Asked for boneless buffalo, got bone-in BBQ and garlic parm. Then comes time to pay the Manager brings me the wrong bill and tried to charge me for 30 lemon pepper wings, like 4 appetizers, and alcoholic beverages when I just got two small orders for myself and my wife and yet again not even what I ordered. Would have been an extra $25 if I didn't catch it. Yet again when brought up to the manager at first he told me it was right and when I pointed out the food on the receipt vs what was on the table he seemed almost upset he had to fix his mistake because he brought me said bill. Ultimately management here does not seem to be in the best standing. The poor waitress Adi was training and she made that apparent when she was serving me which is fine. However the manager left her high and dry at the register and she didnt know how to check me out. Then guess who comes back looking mad and decided to not apologize for anything, wish me a good night, nothing, yep the same good-for-nothing manager. Absolutely abysmal. Probably won't be coming back for a while and that sucks because I have been a customer here for a long time.
  • SS
    sierra
    Sep 17, 2025
    1.0
    placed an order online on their app, the app did not give us an estimated time for pickup so i called to ask. they asked for the name on the order, i gave them the name, they found our order and told us our estimated pickup time. we arrive and try to pick up our food and were told that they don’t have it and that we haven’t placed an order. we explained to them that we ordered online and even called to confirm and get a pick up time and all they could say was that it wasn’t in their system and it must’ve malfunctioned. so we asked if we could have our money back as the money did come out of my account. and all they said was to check my account for a refund over the next few days and if i don’t get one to call the number in the back of my card. not apologetic at all, offered no solutions, and clearly have no clue what they’re doing. will not be back here that’s for sure.
  • NR
    Nathan Ryan
    Sep 10, 2025
    2.0
    The waiting area was crowded with others waiting for their food along with us. After almost an hour we were handed our food after waiting on fresh fries and to no surprise all of our chicken was ice cold and management offered nothing but excuses.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Muncie specialize in?

Buffalo Wild Wings in Muncie specializes in Buffalo, New York-style wings, available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Muncie?

Buffalo Wild Wings in Muncie is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.