Buffalo Wild Wings

3.6
1079 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
838 E McGalliard Rd, Muncie, IN
47303, United States

Hours

Reviews

3.6
1,079 reviews
5 stars
446
4 stars
240
3 stars
122
2 stars
73
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including inattentive staff, rude management, and long wait times for food and drinks.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the wings and burgers, while others complained about cold, greasy, or incorrectly prepared items.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior, lack of accountability, and failure to address customer complaints.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the sports bar vibe, while others found it chaotic and noisy.

Staff Praise

Despite the negative feedback, some staff members received praise for their friendliness and attentiveness, indicating that there are positive experiences among the team.
  • SS
    sunshine
    Jan 1, 2026
    5.0
    Arieauna Estep I’m not sure if I spelt her name right she’s by the Muncie mall at Buffalo Wild Wings, but she was the only one who had any customer service ive been in customer service for over a decade and she is the only one I would come to see in bdubs working the front counter by herself. While I was waiting and four others waiting for an order I continuously watched the hostess's and the waitresses stand by the podium and giggle and talk while I watched this girl work her butt off by herself. I get that’s not their job but doesn’t look good. And since she was swamped I had to come back for tater tot’s and no one was there to seat the people that came in which was a good 5 minutes before arieauna was able to seat them. She was the only one in that entire place to have any hospitality and remade what was missed. She needs a raise.
  • JR
    Jeremy Roderick
    Dec 21, 2025
    1.0
    Was a frequent visitor to the Muncie Indiana Location. Coming int 3 to 4 times a week. Had great relationships with the staff. Until I seen management doing things they told others they couldn't an called them out on it. After sending in a complaint. I was berated in the middle of the bar by the bar manager. An then a few days later having friends tell me that I was band from the location. I did nothing but stick up for the other workers, never caused a issue, an had i not been attacked in the middle of the bar by the bar manager i still wouldnt have an issue. I have contacted the parent company that owns them an the Hr email with nothing being done. Waylor the bar manager is unfit to be a supervisor an can not take criticism.
  • DH
    Dustin Hall
    Dec 20, 2025
    1.0
    Order wings it was fresh
  • DL
    david lindsey
    Nov 10, 2025
    1.0
    Missing half orders wings dry and little
  • JC
    Jacob Clark
    Sep 20, 2025
    1.0
    Food was good, nothing to write home about but definitely not bad. Id say above average. However my issue is with the management. When I was there they not only gave me the wrong order and took forever to replace it the manager almost seemed upset to have to replace the food when they gave me bone-in and the wrong sauce. Asked for boneless buffalo, got bone-in BBQ and garlic parm. Then comes time to pay the Manager brings me the wrong bill and tried to charge me for 30 lemon pepper wings, like 4 appetizers, and alcoholic beverages when I just got two small orders for myself and my wife and yet again not even what I ordered. Would have been an extra $25 if I didn't catch it. Yet again when brought up to the manager at first he told me it was right and when I pointed out the food on the receipt vs what was on the table he seemed almost upset he had to fix his mistake because he brought me said bill. Ultimately management here does not seem to be in the best standing. The poor waitress Adi was training and she made that apparent when she was serving me which is fine. However the manager left her high and dry at the register and she didnt know how to check me out. Then guess who comes back looking mad and decided to not apologize for anything, wish me a good night, nothing, yep the same good-for-nothing manager. Absolutely abysmal. Probably won't be coming back for a while and that sucks because I have been a customer here for a long time.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Muncie specialize in?

Buffalo Wild Wings in Muncie specializes in Buffalo, New York-style wings, available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Muncie?

Buffalo Wild Wings in Muncie is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.