Numerous customers reported poor service, including inattentive staff, rude management, and long wait times for food and drinks.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the wings and burgers, while others complained about cold, greasy, or incorrectly prepared items.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior, lack of accountability, and failure to address customer complaints.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the sports bar vibe, while others found it chaotic and noisy.
Staff Praise
Despite the negative feedback, some staff members received praise for their friendliness and attentiveness, indicating that there are positive experiences among the team.
SS
sunshine
Jan 1, 2026
5.0
Arieauna Estep I’m not sure if I spelt her name right she’s by the Muncie mall at Buffalo Wild Wings, but she was the only one who had any customer service ive been in customer service for over a decade and she is the only one I would come to see in bdubs working the front counter by herself. While I was waiting and four others waiting for an order I continuously watched the hostess's and the waitresses stand by the podium and giggle and talk while I watched this girl work her butt off by herself. I get that’s not their job but doesn’t look good. And since she was swamped I had to come back for tater tot’s and no one was there to seat the people that came in which was a good 5 minutes before arieauna was able to seat them. She was the only one in that entire place to have any hospitality and remade what was missed. She needs a raise.
JR
Jeremy Roderick
Dec 21, 2025
1.0
Was a frequent visitor to the Muncie Indiana
Location. Coming int 3 to 4 times a week. Had great relationships with the staff. Until I seen management doing things they told others they couldn't an called them out on it. After sending in a complaint. I was berated in the middle of the bar by the bar manager. An then a few days later having friends tell me that I was band from the location. I did nothing but stick up for the other workers, never caused a issue, an had i not been attacked in the middle of the bar by the bar manager i still wouldnt have an issue. I have contacted the parent company that owns them an the Hr email with nothing being done. Waylor the bar manager is unfit to be a supervisor an can not take criticism.
DH
Dustin Hall
Dec 20, 2025
1.0
Order wings it was fresh
DL
david lindsey
Nov 10, 2025
1.0
Missing half orders wings dry and little
JC
Jacob Clark
Sep 20, 2025
1.0
Food was good, nothing to write home about but definitely not bad. Id say above average. However my issue is with the management. When I was there they not only gave me the wrong order and took forever to replace it the manager almost seemed upset to have to replace the food when they gave me bone-in and the wrong sauce. Asked for boneless buffalo, got bone-in BBQ and garlic parm. Then comes time to pay the Manager brings me the wrong bill and tried to charge me for 30 lemon pepper wings, like 4 appetizers, and alcoholic beverages when I just got two small orders for myself and my wife and yet again not even what I ordered. Would have been an extra $25 if I didn't catch it. Yet again when brought up to the manager at first he told me it was right and when I pointed out the food on the receipt vs what was on the table he seemed almost upset he had to fix his mistake because he brought me said bill. Ultimately management here does not seem to be in the best standing. The poor waitress Adi was training and she made that apparent when she was serving me which is fine. However the manager left her high and dry at the register and she didnt know how to check me out. Then guess who comes back looking mad and decided to not apologize for anything, wish me a good night, nothing, yep the same good-for-nothing manager. Absolutely abysmal. Probably won't be coming back for a while and that sucks because I have been a customer here for a long time.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Muncie specialize in?
Buffalo Wild Wings in Muncie specializes in Buffalo, New York-style wings, available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Muncie?
Buffalo Wild Wings in Muncie is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Where is Buffalo Wild Wings located in Muncie?
Buffalo Wild Wings is located at 838 E McGalliard Rd, Muncie, IN 47303.
How can I contact Buffalo Wild Wings in Muncie?
You can reach Buffalo Wild Wings in Muncie by phone at +1 765-284-9464.
Is Buffalo Wild Wings in Muncie currently open?
Buffalo Wild Wings in Muncie is currently open and operating during its regular business hours.
What categories of dining and service does Buffalo Wild Wings in Muncie offer?
Buffalo Wild Wings in Muncie is a chicken wings restaurant, sports bar, restaurant, and takeout restaurant.
Are there any similar dining options near Buffalo Wild Wings in Muncie?
Yes, there is another Buffalo Wild Wings nearby, as well as Bdubs, which is a chicken restaurant, bar, and restaurant.
What retail stores are near Buffalo Wild Wings in Muncie that I could visit before or after dining?
Nearby retail stores include Dollar Tree, Party City McGalliard Shoppes, Foot Locker, Buckle, rue21, Claire's, and Things Remembered, offering a variety of shopping options.
Are there health and medical services near Buffalo Wild Wings in Muncie?
Yes, DaVita Muncie At Home and DaVita Muncie Dialysis clinics are nearby, along with a WW (Weight Watchers) center focused on weight loss and health.
Can I find any entertainment or sports shops near Buffalo Wild Wings in Muncie?
Yes, Country Shack offers sporting goods and sportswear, and Generation Sports is a nearby gift, toy, and hobby shop.