Arby's

4.1
848 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2304 S Madison St, Muncie, IN
47302, United States

Hours

Reviews

4.1
848 reviews
5 stars
414
4 stars
238
3 stars
128
2 stars
21
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and poor handling of order issues.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others report cold or poorly prepared items.

Pricing and Promotions

Customers express dissatisfaction with the lack of coupons and rising prices, particularly older customers who prefer traditional discounts.

Cleanliness

The cleanliness of the facilities is noted positively by some, but there are complaints about the need for better maintenance and cleanliness in certain locations.
  • SM
    Sally Monroe
    Dec 31, 2025
    1.0
    Every time you go through the drive through the fries are cold. You pull away from window, grab one, cold and old. I’m so tired of this. I won’t be going back.
  • MG
    Matt Gruber
    Dec 13, 2025
    1.0
    Manager took our order at speaker and was absolutely rude from the first word out of her mouth! We got 4 Rubens and bread was totally untested n barely any meat! For $20 I would hope 4 sandwiches would b decent! I called back n she said they didnt toast the bread n said it was it is about the meat n wouldnt replace any of it!
  • MC
    Midlife Crunches
    Dec 4, 2025
    5.0
    They have the meats
  • KA
    Kathy Anderson
    Nov 18, 2025
    5.0
    The guy in the drive though was friendly and helpful. Awesome
  • JM
    Jeri Marks
    Nov 17, 2025
    3.0
    We used to eat at Arby’s pretty regularly. We do not receive coupons so we have stopped. I know there is an App. We would rather have coupons. I can tell you I know several older folks that do not eat at Arby’s either. Coupons are really just easier. If you want more customers offer coupons again. Area code 47302. Very interested in eating Arby’s but not at regular prices.