McDonald's

3.0
1052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1008 E 4th St, Mount Vernon, IN
47620, United States

Hours

Reviews

3.0
1,052 reviews
5 stars
243
4 stars
176
3 stars
228
2 stars
123
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, with many expressing frustration over being asked to pull forward.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness and Hygiene

Multiple customers noted unsanitary conditions, including dirty environments and concerns about food safety, such as finding hair or eggshells in their meals.

Employee Behavior

Reviews indicated a lack of professionalism among staff, with reports of employees being rude, inattentive, or distracted by personal activities.

Food Quality

Several customers complained about the quality of food, mentioning cold or stale items and poorly prepared meals.
  • JG
    John Gibbs
    3 days ago
    2.0
    The cheese on my breakfast sandwich was cold. The cashier made me feel like I was a bother.
  • JM
    Jayne Minick
    5 days ago
    1.0
    Stop telling us to drive forward. Just give food at the window.
  • MC
    Melinda Cleveland
    Jan 5, 2026
    5.0
    Mount Vernon needs to step up their game.. getting orders wrong all the time isn't cutting it.. and especially when Evansville can see how fast they do their service
  • JW
    J. W.
    Jan 2, 2026
    1.0
    1. Asked employee for assistance and they looked at me and walked away. 2. Cold fries, stiff burgers. 3. Extremely dirty interior.
  • BS
    Bobby Shepherd
    Dec 11, 2025
    3.0
    All are the same but damn bring back the McDonald's mcrib longer then a weet

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Mount Vernon, IN?

McDonald's is open from 4:30 AM to midnight Monday through Thursday, 4:30 AM to 1:00 AM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.

During what hours is the drive-thru at McDonald's available?

The drive-thru operates from 4:30 AM to midnight Monday through Thursday, 4:30 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to midnight on Sunday.