McDonald's

3.0
1047 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1008 E 4th St, Mount Vernon, IN
47620, United States

Hours

Reviews

3.0
1,047 reviews
5 stars
242
4 stars
177
3 stars
226
2 stars
122
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty environments and food safety concerns.

Employee Behavior

Feedback indicated a lack of professionalism among staff, with reports of employees being rude, inattentive, or unprofessional.

Food Quality

Several reviews mentioned poor food quality, including cold or improperly cooked items, contributing to a negative dining experience.
  • JA
    Jared Aman
    3 days ago
    2.0
    Ordered food through the drive-through Watched the young man that was in the drive-through try to separate 2 cups and stuck his finger inside of a drink to the point. His finger was dripping with the Coke or dark color drink That was in the cup. And then proceeds to put the lid on. Sat in the drive-through for more than eight minutes waiting on a 10 piece nugget and fries. Definitely one of the worst McDonald’s in southern Indiana.
  • LK
    Lena Kleeman
    Nov 11, 2025
    5.0
    I had a big food order for my work crew and they were quick to fill it.
  • AE
    Alyssa Embrey
    Nov 5, 2025
    1.0
    Every time I go here it seems like my order is messed up. I should not have to check to make sure everything is in the bag especially when I do an online order and they have time to get it right.
  • MH
    Martha Horton
    Oct 26, 2025
    1.0
    went in to buy gift card on Sunday afternoon. waited for 15 minutes, then told it would be a few minutes.3customers came in wanting to order and left. I left as well, apparently they don’t need our business.
  • CS
    Chris Steele
    Oct 26, 2025
    2.0
    Slooooooow drive thru. Spent 25 mins writing this post.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Mount Vernon, IN?

McDonald's is open from 4:30 AM to midnight Monday through Thursday, 4:30 AM to 1:00 AM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.

During what hours is the drive-thru at McDonald's available?

The drive-thru operates from 4:30 AM to midnight Monday through Thursday, 4:30 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to midnight on Sunday.