Customers frequently reported problems with order accuracy and staff rudeness, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food as hot and fresh, others experienced issues with cold or poorly prepared items, particularly with blizzards and chicken meals.
Positive Experiences
Several reviews highlighted excellent service, quick food preparation, and enjoyable ice cream treats, indicating some customers had very positive experiences.
Cleanliness and Environment
The restaurant was noted for being clean, but some customers mentioned the need for updates, particularly in the bathrooms.
Inconsistent Performance
Overall, the business received mixed feedback, with some customers expressing a desire to return while others indicated they would not due to repeated issues.
TP
Tina Paris
Jul 7, 2024
5.0
Was hot and fresh!
JJ
Joe Jung
Aug 14, 2023
4.0
It was busy, ice cream machine wasn't working properly, food was all right
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mount Vernon, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. Note that it is closed on November 27, December 24, and December 25, 2025, and has special hours on December 31, 2025 (8:00 AM to 7:00 PM), and January 1, 2026 (10:00 AM to 10:00 PM).
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy classic fast food including Grillburgers, chicken strip baskets, soft-serve ice cream cones, Blizzard® Treats, shakes, malts, and specialty cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer any family-friendly services?
Yes, the location is family-friendly and offers amenities such as high chairs, outdoor seating, wheelchair accessibility, restrooms, and free WiFi for visitors.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Mount Vernon has a drive-thru service for convenient food and treat pickup.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place your order online for pickup at this location through their official ordering site linked on their profile.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, breakfast is served at this Dairy Queen location.
Are there any nearby medical or dental services near Dairy Queen Grill & Chill?
Yes, nearby medical and dental services include Southwind Dental Care, Deaconess Clinic EXPRESS - Mt. Vernon urgent care clinic, William E. Sutton family practice, Dr. Sutton medical center, and Hawthorne Animal Clinic.
What nearby stores can I visit for pharmacy or grocery needs?
Nearby you can find CVS Pharmacy for medical supplies and other needs, as well as Roadhouse Wines and Spirits and Posey Liquors for beverage shopping.
Where can customers find automotive services near Dairy Queen Grill & Chill?
Nearby automotive services include Ewing Auto Service, O'Reilly Auto Parts, Super Wash car washes, and Wildcat Wash for auto detailing and maintenance.
Are there other eateries or entertainment options close to Dairy Queen Grill & Chill?
Yes, you can visit Sweet Peaks for ice cream and Hawaiian cuisine, as well as nearby pizza restaurants like Pizza Hut and Domino's Pizza. There is also a Redbox kiosk for video rentals nearby.