Arby's

3.9
589 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
330 State St, Mount Vernon, IN
47620, United States

Hours

Reviews

3.9
589 reviews
5 stars
250
4 stars
159
3 stars
85
2 stars
40
1 star
55

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, sticky floors, and unsanitary conditions in the bathrooms.

Food Quality

Customers had mixed experiences with food quality; some enjoyed fresh and tasty meals, while others reported cold or old food.

Service Issues

Several reviews mentioned poor service, including long wait times, rude staff, and incorrect orders.

Positive Staff Interactions

Despite some negative experiences, many customers praised friendly and helpful staff members.

Parking Concerns

The parking lot received criticism for being in poor condition, with potholes that could damage vehicles.
  • JH
    Jenny Harris
    Dec 29, 2025
    1.0
    The employee by the name of Heather is very unprofessional. I was waiting on my food and she was yelling curse words and slurs. All whilst slamming things around. Well that was just my first visit. I went tonight and once again she was very rude and unprofessional. Giving me nasty looks and snarks because she simply had to do her job. This women needs to be fired as she is like this very interaction and is also very rude to her coworkers.
  • HF
    Hailey Fals
    Dec 16, 2025
    2.0
    Went through the drive thru got the roast beef meals. My drink was flat and tasted like an alcoholic drink. Get home half way through my sandwich there was a long black hair. Only reason I’m giving 2 stars is because my boyfriend was happy with his food.
  • CS
    Christine Schmidt
    Oct 2, 2025
    2.0
    Was here an hour after opening. Staff so busy talking with each other they neglected the store. Dirty tables and floor so sticky my shoes stuck. Ketchup all over trash cans. One other person inside. One employee was talking or yelling the entire time.
  • GS
    Guillermo Suar
    Sep 15, 2025
    5.0
    Nice and clean. Waiting time always short.
  • CC
    C C
    Aug 25, 2025
    4.0
    We both got the brisket sandwich. One of us got Mac and Cheese. It was very tasty and hot. The other got the 3 potatoes cakes. They were made fresh so they were also good and hot. Very impressed. The sweet tea was a bit weak and not very sweet.