My wife LOVES Jimmy Johns and was very excited to have one close by now in Mooresville. I do not like leaving this review but we have been very disappointed in the accuracy of our orders. So far 5 out of our 6 orders have been wrong.
Please pay attention to your orders when making them. I would much rather my order run a few minutes behind instead of rushing through and delivering an incorrect order. We have had missing drinks, wrong drinks, removed items still on the sandwich, and our favorite is added onions when they aren't even included on the sandwich.
LH
Lynsey Hubbard
Feb 2, 2026
5.0
This place is wonderful! So fast delivery and sandwhich is good quality 👍👍👍
SH
Stephen H
Jan 28, 2026
1.0
Not a great location. They gave me expired pasta salad and there was something that looked like a mouse turd on the bottom of my sandwich.
HH
Heather
Jan 8, 2026
5.0
So far so good
PB
Payton Beasley
Dec 21, 2025
5.0
I had to submit reimbursements for work and realized I had lost my receipt for a catering order—cue the panic. I called the store and spoke with Emma, who was incredibly kind and helpful. She was able to look up my past order, print the receipt, and even offered to email it to me since I couldn’t come in. She stayed on the phone with me until I received the email, which I truly appreciated. Outstanding customer service! This is officially my favorite Jimmy John’s location, and I can’t wait to order catering again.
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