Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
While many customers praised the pizza for being hot, fresh, and delicious, there were several complaints about overcooked or burnt pizzas.
Service Issues
Numerous reviews highlighted problems with service, including long wait times for orders, forgotten items, and poor customer service experiences.
Staff Performance
Some staff members received commendations for their friendly and efficient service, while others were criticized for being inattentive or unprofessional.
Online Ordering
Customers frequently reported issues with online ordering, including inaccurate pickup times and problems with the website.
Overall Experience
Despite some negative experiences, many customers expressed a strong preference for the food and indicated they would return, citing the quality of the pizza.
AF
Andy Fiddler
4 days ago
1.0
This is not my taste.
GF
Gabe Francis
4 days ago
1.0
Incredibly horrible food. Way too expensive for this quality.
SS
ST-3
Nov 10, 2025
1.0
Good place to go if you want diarrhea all night.
EL
ED Lewis
Oct 27, 2025
5.0
It was completely empty, but we didn’t mind. Our food was hot and fresh and we had no complaints.
JB
Joshua Bryant
Oct 19, 2025
1.0
It’s becoming a trend at this location that when we place an online order, it’ll give us the typical pick up time being about 15-20 min wait (normal), but whenever we go to pick up at the window they claim it’ll be just a few more minutes and have us go park in a parking spot and say they’ll bring it out. Btw they don’t and will forget you’re even out there. Twice now this has happened and the pizza isn’t ready until another 30 minutes. Not sure if it’s the systems fault for giving a bad time or the employees negligence. Either way it’s gotten old and annoying. So I recommend if you want pizza and honesty on time it’ll be ready, go to Chicago’s Pizza or even Domino’s.
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique family-owned pizza experience since 1963.
Where is Donatos Pizza located?
Donatos Pizza is located at 125 Fields Street, Mooresville, IN 46158, United States.
What are the opening hours of Donatos Pizza in Mooresville?
Donatos Pizza is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday. Note that it is closed on November 27, 2025 for a holiday.
Does Donatos Pizza offer delivery and pickup services?
How can I order Donatos Pizza online or via mobile apps?
You can order online at https://donatos.com/menu?location=197 or use their mobile apps available on the Apple App Store and Google Play Store.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Does Donatos Pizza offer vegetarian or halal options?
No, Donatos Pizza does not serve vegetarian or halal food options.
Are children welcome at Donatos Pizza, and is it wheelchair accessible?
Yes, Donatos Pizza welcomes children and has wheelchair-accessible restrooms to accommodate all customers.
Which nearby places can be useful for customers visiting Donatos Pizza in Mooresville?
Customers can visit nearby Walgreens for pharmacy and convenience items, Chase bank for financial services, and Dairy Queen for ice cream and fast food. These locations can complement your visit to Donatos Pizza.
How can nearby transit and amenities help when visiting Donatos Pizza?
Nearby amenities like ATM services at The Exchange Network and LibertyX Bitcoin ATM, or car services at Community Ford of Mooresville, make it easy and convenient for customers to access Donatos Pizza and manage errands during their visit.
Are there any places near Donatos Pizza where I can get grocery or home improvement supplies?
Yes, Lowe's Home Improvement and Sherwin-Williams hardware stores are nearby, allowing you to combine shopping for home needs with a great meal at Donatos Pizza.