Customer experiences with service varied widely, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals, while others complained about unsanitary conditions, incorrect orders, and poor food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with bathrooms and dining areas, which negatively impacted customer experiences.
Pricing Concerns
Many customers felt that prices were high relative to portion sizes and quality, leading to dissatisfaction with value for money.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about the ice cream and certain menu items, indicating a loyal customer base.
KM
Kyla Mcguire
5 days ago
1.0
When I got my food home it was not warm! The gravy wasn't warm either, this is not good service
TC
Tyler Cantrell
Oct 25, 2025
1.0
Don’t order here if you have any food allergies. They don’t actually make fresh food if you order your burger without cheese. They just take cheese off an already made burger and flip the patties over. Plenty of cheese residue left behind which means it’s not safe to eat. Avoid at all costs.
CG
Cindy Godsey
Oct 21, 2025
4.0
Super Friendly drive-through
CH
Courtney Hall
Sep 13, 2025
1.0
Wrong order and workers don't seem to care. Not going back.
HK
Hendrickson Kids
Aug 17, 2025
5.0
Love this place ! Always happy service and may I say that Madison always remembers my order and she is the sweetest girl I've ever met ! I swear shes never not wearing that dairy queen smile !
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mooresville?
Dairy Queen Grill & Chill is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes® at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Mooresville offers a convenient drive-thru for easy ordering and pick-up.
Is Dairy Queen Grill & Chill family-friendly?
Yes, this location welcomes families and children, offering high chairs, restrooms, and outdoor seating for a comfortable visit.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill supports mobile ordering, mobile deals, and rewards. You can also order online through their website.
Where is Dairy Queen Grill & Chill located?
It is located at 110 Fields St, Mooresville, IN 46158-1491, USA.
What is a nearby hardware store if I want to shop before or after visiting Dairy Queen?
Sherwin-Williams and Lowe's Home Improvement are nearby hardware stores where you can shop for building supplies and home improvement items.
Which nearby places offer financial or banking services near Dairy Queen?
Nearby financial services include Western Union for money transfers, Chase bank with ATMs, and Home Bank also providing banking and ATM services.
Are there other dining options near Dairy Queen Grill & Chill in Mooresville?
Yes, nearby restaurants include Donatos Pizza and Steak ’n Shake, offering a variety of dining choices before or after your Dairy Queen visit.
Is there a place nearby where I can rent DVDs or find entertainment after enjoying Dairy Queen?
Yes, Redbox located nearby offers music and DVD rentals, providing entertainment options close to Dairy Queen Grill & Chill.