Wendy's

4.1
1032 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1064 W. Broadway, Monticello, IN
47960, United States

Hours

Reviews

4.1
1,032 reviews
5 stars
480
4 stars
304
3 stars
146
2 stars
38
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising friendly staff while others reported rude interactions and long wait times.

Food Quality

Food quality was inconsistent; some customers received hot and fresh meals, while others complained about cold or poorly prepared items.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The restaurant was generally noted for being clean, with some customers specifically mentioning clean tables and restrooms.

Management Issues

Several reviews highlighted poor management practices, including lack of support for staff and unprofessional behavior from management.
  • NS
    Nicole Smith
    Nov 11, 2025
    4.0
    The employees were really nice when I went in to pick up my order.
  • DD
    Dan
    Nov 3, 2025
    5.0
    Fast friendly staff
  • MM
    masood
    Oct 29, 2025
    5.0
    Really nice❤️👍🏻
  • JB
    Jazmin Brantley
    Oct 13, 2025
    4.0
    Nice place touch n go on service it depends who works
  • NS
    Neil Schafer
    Sep 10, 2025
    1.0
    I'm a truck driver. I get meat patties all over the country for my dauchaunds. This ignorant facility wants u to buy the whole sandwich. Can't sell a patty. As well the ignorance of the so called manager at 828 pm we'd. Eve. Stated out loud some bs policy about having to buy a sandwich instead of selling patties. They need to keep professional and have their business talks in the office not in public ear.

Frequently Asked Questions About Wendy's

Is Monticello Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.