Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied significantly, with some praising friendly staff while others reported rude interactions and long wait times.
Food Quality
Food quality was inconsistent; some customers received hot and fresh meals, while others complained about cold or poorly prepared items.
Order Accuracy
There were multiple reports of incorrect orders and missing items, leading to frustration among customers.
Cleanliness
The restaurant was generally noted for being clean, with some customers specifically mentioning clean tables and restrooms.
Management Issues
Several reviews highlighted poor management practices, including lack of support for staff and unprofessional behavior from management.
NS
Nicole Smith
Nov 11, 2025
4.0
The employees were really nice when I went in to pick up my order.
DD
Dan
Nov 3, 2025
5.0
Fast friendly staff
MM
masood
Oct 29, 2025
5.0
Really nice❤️👍🏻
JB
Jazmin Brantley
Oct 13, 2025
4.0
Nice place touch n go on service it depends who works
NS
Neil Schafer
Sep 10, 2025
1.0
I'm a truck driver. I get meat patties all over the country for my dauchaunds. This ignorant facility wants u to buy the whole sandwich. Can't sell a patty. As well the ignorance of the so called manager at 828 pm we'd. Eve. Stated out loud some bs policy about having to buy a sandwich instead of selling patties. They need to keep professional and have their business talks in the office not in public ear.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Monticello, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Monticello, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (574) 583-0508.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Monticello Wendy’s serve breakfast?
Yes, this Wendy’s location in Monticello, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's in Monticello?
The drive-thru at Wendy's in Monticello is open daily from 6:30 AM until midnight.
Does the Monticello Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Monticello?
Delivery is available via the Wendy's app or website; enter your address to check availability.
What payment methods are accepted at Wendy's Monticello?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Monticello?
You can contact their Customer Care through live chat, call 888-624-8140, use the online survey, or call the location directly at (574) 583-0508.
Are there options for dining besides drive-thru at Wendy's Monticello?
Yes, Wendy's Monticello offers dine-in, drive-thru, and delivery services.
Is there a fast food restaurant near Wendy's Monticello where I can find other burger options?
Nearby, you'll find another fast food restaurant, Papa Johns Pizza, and Subway for sandwich options.
Where can I shop for groceries near Wendy's on W. Broadway?
Walmart Grocery Pickup is located nearby, convenient for picking up groceries before or after your Wendy's visit.
Are there mobile phone stores close to Wendy's Monticello?
Yes, Cricket Wireless Authorized Retailer and the AT&T Store are nearby for mobile phone and telecommunications needs.
What is the address and contact phone number for Wendy's Monticello?
Wendy's is located at 1064 W. Broadway, Monticello, IN 47960. The phone number is +1 574-583-0508.