Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally enjoyed the food, particularly the Frostys and chili, but there were complaints about cold items and incorrect orders.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others reported rude interactions and poor service.
Cleanliness
The restaurant was noted for being clean, with well-maintained dining areas and restrooms.
Order Accuracy
There were multiple reports of incorrect orders and issues with drive-thru service, leading to customer frustration.
Pricing Issues
Customers expressed concerns about rising prices and discrepancies between advertised and charged prices.
MC
Michael Clark
4 days ago
1.0
Ordered at the drive thru. One car at the 1st window pulling up to the 2nd. After waiting 15 minutes and after paying the manager informed me they did not have any more eggs for a breakfast sandwich. Changed my order. Got my sandwich after 20 minutes from the time I ordered at the drive thru. The manager came out to hand me my food, apologized and said they have been shorthanded lately. I td her someone could have informed me before waiting so long.
RW
Rodney Wealing
Feb 5, 2026
5.0
The frosty’s are always great along with the chili !!!
KR
Khan rind
Dec 20, 2025
5.0
Good 👍
NS
Nicole Smith
Dec 14, 2025
5.0
Love it here the lemonade is my favorite by far !
TT
Toni Tussey
Dec 9, 2025
1.0
The food was good but their customer service was absolutely terrible. Went the through drive through with my client an his wife , the lady who took the order didn't even allow her to finish with out interrupting her . An the lady that handed her the food practically threw the bags into the car & didn't even open the window all the way to hand her the drinks the door smacked in to one of the soda & she didn't even look at us as she handed the stuff out just did it in a rush an slammed the window shut . I've lived in two other states besides Indiana an this is the 3rd time I've had the absolute worst experience because of the attitudes of the women in the drives through at the Wendy's in Monticello. They rush people an are inconsiderate.
What are the operating hours for drive-thru at Wendy's in Monticello?
The drive-thru at Wendy's in Monticello is open daily from 6:30 AM until midnight.
Does the Monticello Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Monticello?
Delivery is available via the Wendy's app or website; enter your address to check availability.
What payment methods are accepted at Wendy's Monticello?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Monticello?
You can contact their Customer Care through live chat, call 888-624-8140, use the online survey, or call the location directly at (574) 583-0508.
Are there options for dining besides drive-thru at Wendy's Monticello?
Yes, Wendy's Monticello offers dine-in, drive-thru, and delivery services.
Is there a fast food restaurant near Wendy's Monticello where I can find other burger options?
Nearby, you'll find another fast food restaurant, Papa Johns Pizza, and Subway for sandwich options.
Where can I shop for groceries near Wendy's on W. Broadway?
Walmart Grocery Pickup is located nearby, convenient for picking up groceries before or after your Wendy's visit.
Are there mobile phone stores close to Wendy's Monticello?
Yes, Cricket Wireless Authorized Retailer and the AT&T Store are nearby for mobile phone and telecommunications needs.
What is the address and contact phone number for Wendy's Monticello?
Wendy's is located at 1064 W. Broadway, Monticello, IN 47960. The phone number is +1 574-583-0508.
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