Wendy's

4.1
1037 reviews
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Business Details

1064 W. Broadway, Monticello, IN
47960, United States
(574) 583-0508
https://locations.wendys.com/united-states/in/monticello/1064-w-broadway
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1064 W. Broadway, Monticello, IN
47960, United States

Hours

Reviews

4.1
1,037 reviews
5 stars
484
4 stars
303
3 stars
146
2 stars
38
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and mistakes with orders.

Food Quality

Food quality is inconsistent; while many enjoyed hot and fresh meals, others received cold or incorrect orders.

Cleanliness

Generally positive feedback on cleanliness, with mentions of clean tables and restrooms.

Pricing Issues

Customers expressed concerns over pricing discrepancies and rising costs, impacting their perception of value.

Staff Performance

Specific employees, like Mark, received high praise for their service, indicating some staff members excel in customer interactions.
  • KR
    Khan rind
    Dec 20, 2025
    5.0
    Good 👍
  • NS
    Nicole Smith
    Dec 14, 2025
    5.0
    Love it here the lemonade is my favorite by far !
  • TT
    Toni Tussey
    Dec 9, 2025
    1.0
    The food was good but their customer service was absolutely terrible. Went the through drive through with my client an his wife , the lady who took the order didn't even allow her to finish with out interrupting her . An the lady that handed her the food practically threw the bags into the car & didn't even open the window all the way to hand her the drinks the door smacked in to one of the soda & she didn't even look at us as she handed the stuff out just did it in a rush an slammed the window shut . I've lived in two other states besides Indiana an this is the 3rd time I've had the absolute worst experience because of the attitudes of the women in the drives through at the Wendy's in Monticello. They rush people an are inconsiderate.
  • RM
    Ryan McGrail
    Dec 4, 2025
    1.0
    Double check the prices, they advertise something on the menu for eight dollars and then charge you 1099 for it. You bring it to their attention and they say we have no control over this. We’ve notified the office but they refused to change it.. Point out to them that it’s against the law to advertise one price and then change the price on the customer without notification and they say we can’t do nothing.
  • NS
    Nicole Smith
    Nov 11, 2025
    4.0
    The employees were really nice when I went in to pick up my order.
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Frequently Asked Questions About Wendy's

Is Monticello Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's in Monticello?

The drive-thru at Wendy's in Monticello is open daily from 6:30 AM until midnight.