Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or stale food, with several instances of incorrect orders and unsatisfactory meal preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Staffing Problems
Customers noted that the location is often understaffed, leading to delays and disorganization in service.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was frequently criticized, with reports of unsanitary conditions.
Positive Experiences
Some customers praised specific staff members for their friendliness and helpfulness, indicating that good service does occur occasionally.
AS
Amy Smith
Nov 8, 2025
1.0
Needed to add another item to order and the person at the first window couldn't or wouldn't add the item. He was on his phone and didn't seem to care about working. Manager made it right. However, the other staff seemed more concerned with their phones they customer service. Also overpaid so definitely a scam going on in that place.
GW
Greg Wilfing
Nov 2, 2025
1.0
THE WORST Wendy's i ever been to. Ask for chocolate frosty and paid for it, they said machine is empty. It's midday and no frosty. Person at counter could not give a refund, had to get the manager that was OUTSIDE smoking a Hooter, she smelled like it, got the refund and got the he'll out of there. NEVER TO RETURN.
CA
Cindy Anderson
Oct 14, 2025
2.0
Food not fresh
TN
Travais Nekvasil
Oct 12, 2025
4.0
I give four stars because the only person was working was the the gentleman in the drive thru! Others ignored me and was on their phones! You're paying them just to stand there...and grown people want to work!
BR
Brandon Runyon
Sep 14, 2025
1.0
Stopped by to grab some food after work and got in a line of 3 cars. Sat there waiting for few mins before I realized it’s 9:47 and all the employees are outside staring at the drive through. I get everyone needs a break but gosh dang man, you only had 15 mins left till closing. If your out of food or not serving people for the rest of the night, tell people instead of watching everyone line up.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mishawaka, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mishawaka, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (574) 309-1921.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 611 - Mckinley Wendy’s serve breakfast?
Yes, this Wendy’s location in Mishawaka, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 327 West Mckinley in Mishawaka, IN currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the drive-thru hours at Wendy's on West Mckinley?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and how can I order it?
Yes, the Wendy's in Mishawaka serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the Wendy's app or online at order.wendys.com.
What payment methods are accepted at Wendy's on West Mckinley?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Wendy's Contact page, call 888-624-8140, complete the customer satisfaction survey online, or call this location directly at (574) 309-1921.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutritional info can be accessed via the Wendy's menu website or mobile app at menu.wendys.com.
Does this Wendy's offer delivery or takeout services?
Yes, delivery and takeout are available. Check availability via the Wendy's app or order.wendys.com for delivery near you.
I'm visiting the area. What nearby dining options are close to Wendy's at 327 West Mckinley?
Nearby dining options include Fazoli's, a fast food Italian restaurant, Big Panda Buffet, a Chinese buffet, and Rally's, another fast food burger restaurant, all within walking distance.
What services are available near Wendy's if I need automotive help or gas?
Nearby you can find Quick Stop Food Center and Marathon Gas for fuel and convenience, as well as Grease Monkey and Take 5 Oil Change for automotive repairs and oil changes.
Are there any banking or financial services close to Wendy's on West Mckinley?
Yes, there are several financial services nearby including PNC Private Bank, PNC ATM, and Northwest Bank, as well as a Coin Cloud Bitcoin ATM for currency exchange.