Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,058 reviews
5 stars
326
4 stars
231
3 stars
153
2 stars
93
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, undercooked, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Operational Issues
Customers frequently experienced long wait times, incorrect orders, and inconsistent hours of operation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying certain menu items.
- MWMegan WilleminDec 22, 20251.0Hello. The chocolate cold brew coffee tasted watered down with little flavor. Also I want to point out the horrible customer service I've been experiencing whenever I step into this wendys. I understand you want to give people second chances in life. But if you can't take someone's order. Go work on the grill or on food prep station. The man behind the counter taking my order was out in space. It was a simple order. One small chocolate cold brew coffee. He said nothing and walked away. Didn't ring me up or anything. He then came back and gave me my drink. I ask how much? He then proceeded to ring up my order. All while not speaking or showing any emotion. He seemed not interested in working or even wanting to be there. Unprofessional and rude. This Wendy's has been going downhill for a while.
- BDBarb DarlingNov 5, 20255.0Hot food fast friendly clean
- JJJOct 28, 20251.0Twice in the last week went for breakfast after 630 only to find it still closed. If they had been open reviews probably would be much improved.
- TCTim COct 10, 20254.0Typical Wendy's. Good service and food. Freezing cold in the restaurant.
- PSPatrice StaplesOct 4, 20251.0I ordered the 1# and my burger looked like they dropped the bun in grease plus the lady was very rude taking my order I asked if I could have a moment to order she said nothing then I said ok I'm ready and she said nothing then I said hello (nicely) then she answered yeah! I replied I'm ready to order she said go head I told her my order she said is that it (rudely) I said yes that will be all she said pull up! Like where did customer service go so bad here ..no thank you no hello no have nice day just plain rude for no reason it's sad but I won't be back
Frequently Asked Questions About Wendy's
Is 605 - Grape Road #568 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Grape Road in Mishawaka?
The drive-thru at Wendy's on 6526 Grape Road, Mishawaka is open daily from 7:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at 6526 Grape Road serves breakfast, lunch, and dinner.
How can I place an order for pickup or delivery from this Wendy's?
You can order via the Wendy's app or online at order.wendys.com to pick up or have your food delivered where available.
Is the Wendy's at 6526 Grape Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in-restaurant posters.
How can I provide feedback about my experience at this Wendy's?
You can contact Wendy's customer care via live chat on their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey online.
Which nearby places could I visit before or after dining at Wendy's?
Nearby, you can visit University Park Mall for shopping, Olive Garden for Italian cuisine, or LongHorn Steakhouse for American dining.
Is there a hotel close to Wendy's at 6526 Grape Road?
Yes, the Super 8 by Wyndham Mishawaka/South Bend Area hotel is nearby, convenient for travelers dining at Wendy's.
Are there entertainment or shopping options near Wendy's on Grape Road?
Yes, nearby you can find GameStop for video games and electronics, and several retail stores like T-Mobile and Finish Line at University Park Mall.