Dunkin'

3.2
491 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mishawaka, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5325 Grape Rd, Mishawaka, IN
46545, United States

Hours

Reviews

3.2
491 reviews
5 stars
186
4 stars
67
3 stars
48
2 stars
34
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with communication barriers and misunderstandings being common issues.

Inconsistency

Frequent complaints about inconsistent food and drink quality, with orders often being incorrect or poorly prepared.

Cleanliness

Some reviews noted cleanliness issues, particularly regarding food handling and the overall environment.

Staff Performance

While some staff members received praise for their helpfulness, many others were criticized for being unprofessional and inattentive.

Product Availability

Customers expressed frustration over limited menu items and frequent shortages of popular products like donuts.
  • IW
    Isabella Worrell
    2 days ago
    1.0
    Very rude. Guy taking my order wouldn’t let me talk then said I kept changing my mind. Bad customer service
  • MA
    Mohammed Almutairi
    Nov 16, 2025
    1.0
    The people working there are very rude
  • SB
    South Bender
    Nov 7, 2025
    2.0
    If you don’t use a straw, your drink will be unflavored because the syrup is sitting at the bottom
  • SB
    Shianne Bueno
    Oct 29, 2025
    1.0
    I rarely come to this one because I live on a different side of town but when I do I hate it every time because they are very rude, can barely understand what they say and they be seeming like they don’t know what your ordering, also don’t fill your drinks up all the way it be half way filled I be disappointed every time I go
  • DH
    Donovan Hubbard
    Oct 23, 2025
    1.0
    I just want Dunkin to pick a personality, because every time I go, I never know what I’m getting. It’s giving chaos. One day they snap, the next day it’s straight hot disappointment. The inconsistency is WILD. If I can give a 0 I would. I’m a very loyal and consistent customer especially at the location at the one on Michigan Street, but I don’t feel like the loyalty is given back on this location at the Mishawaka one. Went again today and went back to get my correct order and I believe the manager said the sweet lady named Kayla, no but she did it anyway and she was literally super helpful and even to the customer next to me. Kayla if you see and hear about this you are a dream and definitely need a raise and or location where you don’t get and have a headache!

Frequently Asked Questions About Dunkin'

What are the main specialty items served at Dunkin' in Mishawaka?

Dunkin' in Mishawaka specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.

What are the general opening hours for Dunkin' in Mishawaka?

Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 6:00 AM to 8:00 PM.