Caribou Coffee

4.4
220 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available
  • Credit cardAvailable

Location

Caribou Coffee
314 N Ironwood Drive, Mishawaka, IN
46544, United States

Hours

Reviews

4.4
220 reviews
5 stars
147
4 stars
35
3 stars
19
2 stars
8
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude and unhelpful.

Drink Quality

Many customers enjoy the coffee and drinks, but there are complaints about incorrect orders and inconsistent drink preparation.

Pricing

Customers find the prices to be high, comparable to Starbucks, but some feel the quality justifies the cost.

Atmosphere

The location is appreciated for its convenience and pleasant environment, although some mention issues with seating and Wi-Fi.
  • KG
    Karie Greenawalt
    Oct 27, 2025
    1.0
    I prefer Caribou over all coffee but this location can never honor perks or rewards. They can never put in the deal &they make you pay full price even when you show your app, they say while you're instore or in drive-thru well you have to order ahead. Other coffee places seem to always figure out how to ring up deals.
  • ET
    Elizabeth Treece
    Oct 9, 2025
    1.0
    Drinks consistently made incorrectly. Forget getting a full drink. Half the time they will jip you a quarter of your cup of coffee and refuse to fill it up. Customer service is extremely rude, and management refuses to do anything about it because it's "too hard to find help." I'm not a big advocate of Starbucks, but there is an IUSB owned Starbucks at the school. Take your business there. The drinks are more reasonable and the customer service is far better.
  • TT
    Tori
    Oct 6, 2025
    1.0
    We just moved to the area from SC, so this is my very first experience. I downloaded the app and I placed a mobile order. I arrived and waited over 10 minutes in the drive thru. I saw an employee about 5 mins in but she didn't acknowledge me at all. So I was chillin, I kept waiting. When she finally came to the window she said, that'll be $9 and something. I told her I hadn't spoke to anyone thus far and that I'd been waiting. There was no apology and I left very disappointed, I was looking forward to enjoying their coffee and this location as it's on my way to work.
  • DF
    Danyelle Fell
    Sep 8, 2025
    5.0
    Their ham and cheese breakfast sandwich is the best.
  • SP
    Sandra Pflugshaupt
    Aug 27, 2025
    5.0
    The Best Coffee ever 💜

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Mishawaka, IN?

Caribou Coffee is open every day from 6:00 AM to 6:00 PM.

Does Caribou Coffee in Mishawaka offer mobile ordering and in-store pickup?

Yes, you can order ahead using their app or website and pick up your order in-store. Delivery is not offered.