Arby's

3.8
771 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
120 N Bittersweet Rd, Mishawaka, IN
46544, United States

Hours

Reviews

3.8
771 reviews
5 stars
334
4 stars
177
3 stars
122
2 stars
51
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times for orders.

Food Quality

Mixed reviews on food quality; some praised freshness and taste, while others complained about cold or poorly prepared items.

Staff Attitude

Staff interactions varied widely, with some customers noting friendly service, while others experienced rudeness and lack of attention.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating issues with order accuracy.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and atmosphere, while others criticized the dining setup and overall experience.
  • EK
    Evan Kennedy
    6 days ago
    1.0
    This is the third time, I've been to this location and each time is horrible service. The older lady with the long hair, is never wearing a hat or hair net, which is a whole violation. As well as the fact she is extremely rude and impatient. The kids in the back are always playing loud music with words I'd rather not repeat. As well as them goofing off. I've seen multiple people walk in and not get greeted or anything. All the workers and managers are always cussing up a storm. Honestly done with location
  • KK
    Kendall
    Dec 18, 2025
    5.0
    best employee is RayShawn, ordered at the drive thru got my food super fast and he was sweet and made small talk at the window!!
  • SH
    Scot Harris
    Dec 3, 2025
    2.0
    Slowest drive through ever.
  • BS
    Brian Shirk
    Nov 1, 2025
    5.0
    Great food at a good price ! Guy running the register did a great job at substituting shake for drink . Not everyone running the register can do that 👍🏽Great job
  • MB
    Miss Molly Brasseur
    Oct 18, 2025
    3.0
    This is an ok Arby’s. They were ok. Service wasn’t very fast, but they were polite and steady busy. I tried the new steak nugget bites. They were, more like a pot roast and less like a steak than I’d hoped for, but it is fast food, so I don’t really know why I expected it to be better. They give you bbq sauce to dip them in. But I really don’t like bbq sauce much so I can’t say how it would be with sauce. Maybe A-1 would do the trick? The fries were perfectly hot and just the right amount of crispiness and the drink was ice cold. I’d go again, but I’d try something different. All and all it filled my belly but otherwise it’s pretty much just meh.🫤