Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to prepare.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and mistakes in food preparation.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and quality, particularly with ice cream and fries.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned cleanliness issues, including trash around the premises and dirty dining areas.
EM
Erica Morgan
Dec 9, 2025
5.0
Food was hot and fresh! Didn't have to wait long, and fewat withe great customer service
JS
John Smith
Oct 3, 2025
1.0
Was waiting on my pick up order. Lady at the register had friends there in the way the whole time. The lady then proceeded to give me a dirty look and throw up a hand, I watched her do it so she decided to grab someone else to see what we needed help with. Waiting 15 minutes after what the pick up time was, got home and food was cold and was shorted on some chicken tenders. Why are we letting kids run a food joint with out adult supervision?
KL
Kailey Lohrum
Sep 26, 2025
1.0
Went there at 11am expecting to get fresh food
Ordered a 6 piece basket, got 5 pieces of chicken . Two of them which were half the size of the others . Pic for reference of the regular size vs one of the little ones. My fries were literally not hot at all and tasted like they were from the day before which I don’t understand how bc I got there when they opened and waited 15 minutes to receive my food thinking they were making everything fresh since it was early . Disappointing.
BM
Bev Marcum
Aug 28, 2025
5.0
Food was good. Shame eating out at fast food is so pricey.
JP
Joe Patterson
Aug 19, 2025
1.0
What a joke this place has turned into! Blizzards are more like a very thin milkshake at best.