Dairy Queen Grill & Chill

3.7
326 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
217 N Warpath Dr, Milan, IN
47031-9531, United States

Hours

Reviews

3.7
326 reviews
5 stars
134
4 stars
77
3 stars
54
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to prepare.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.

Food Quality

While some customers praised the food, others noted inconsistencies in freshness and quality, particularly with ice cream and fried items.

Cleanliness

Several reviews mentioned cleanliness issues, including trash around the premises and dirty facilities.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.
  • JS
    John Smith
    Oct 3, 2025
    1.0
    Was waiting on my pick up order. Lady at the register had friends there in the way the whole time. The lady then proceeded to give me a dirty look and throw up a hand, I watched her do it so she decided to grab someone else to see what we needed help with. Waiting 15 minutes after what the pick up time was, got home and food was cold and was shorted on some chicken tenders. Why are we letting kids run a food joint with out adult supervision?
  • KL
    Kailey Lohrum
    Sep 26, 2025
    1.0
    Went there at 11am expecting to get fresh food Ordered a 6 piece basket, got 5 pieces of chicken . Two of them which were half the size of the others . Pic for reference of the regular size vs one of the little ones. My fries were literally not hot at all and tasted like they were from the day before which I don’t understand how bc I got there when they opened and waited 15 minutes to receive my food thinking they were making everything fresh since it was early . Disappointing.
  • BM
    Bev Marcum
    Aug 28, 2025
    5.0
    Food was good. Shame eating out at fast food is so pricey.
  • JP
    Joe Patterson
    Aug 19, 2025
    1.0
    What a joke this place has turned into! Blizzards are more like a very thin milkshake at best.
  • LB
    Linda Brown
    Jul 27, 2025
    4.0
    The hot fudge sundae was good. On the downside, they were out of pecans on a Saturday! There was quite a bit of trash in the parking lot and the grass area around the building. The concrete entry apron and the outdoor trash can were both dirty. The glass door could use a good cleaning.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Milan, IN?

Dairy Queen Grill & Chill in Milan, IN is open daily from 11:00 AM to 9:00 PM.

What kind of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.