Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
329 reviews
5 stars
135
4 stars
78
3 stars
54
2 stars
19
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and unprofessional behavior from staff, particularly younger employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and inconsistent quality.
Cleanliness
Several reviews noted cleanliness issues both inside the restaurant and in the surrounding area.
Pricing
Many customers expressed dissatisfaction with high prices relative to the quality of food and service.
JM
jason Miller
Feb 3, 2026
4.0
Prices to high like everywhere and everything but hey that's today's economy
IG
Indiana Girl
Jan 21, 2026
1.0
Unprofessional management with years of ongoing issues and no visible improvement. After nearly a decade, it’s clear there’s a lack of accountability and leadership. The reliance on very young staff is telling any experienced adult would immediately question how this location is being run.
EM
Erica Morgan
Dec 9, 2025
5.0
Food was hot and fresh! Didn't have to wait long, and fewat withe great customer service
JS
John Smith
Oct 3, 2025
1.0
Was waiting on my pick up order. Lady at the register had friends there in the way the whole time. The lady then proceeded to give me a dirty look and throw up a hand, I watched her do it so she decided to grab someone else to see what we needed help with. Waiting 15 minutes after what the pick up time was, got home and food was cold and was shorted on some chicken tenders. Why are we letting kids run a food joint with out adult supervision?
KL
Kailey Lohrum
Sep 26, 2025
1.0
Went there at 11am expecting to get fresh food
Ordered a 6 piece basket, got 5 pieces of chicken . Two of them which were half the size of the others . Pic for reference of the regular size vs one of the little ones. My fries were literally not hot at all and tasted like they were from the day before which I don’t understand how bc I got there when they opened and waited 15 minutes to receive my food thinking they were making everything fresh since it was early . Disappointing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Milan, IN?
Dairy Queen Grill & Chill in Milan, IN is open daily from 11:00 AM to 9:00 PM.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, this location features a drive-thru service for convenient ordering.
Is the Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly, has booster seats and high chairs, welcomes children, and provides restrooms.
Is there outdoor seating available at this Dairy Queen location?
Yes, outdoor seating is available for customers to enjoy their meals.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available at this location.
How can I place an order for pickup at Dairy Queen Grill & Chill in Milan, IN?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14817/.
Are there any nearby attractions where I can enjoy activities before or after visiting Dairy Queen?
Yes, Eagle Eye Miniature Golf Course is close by, offering a fun activity to enjoy before or after your visit to Dairy Queen.
What local cafes can I visit near Dairy Queen Grill & Chill for coffee or bubble tea?
The Cauldron Cafe and Blue Olive Cafe are nearby options for coffee and bubble tea close to Dairy Queen.
Are there dining options near Dairy Queen Grill & Chill if I want other restaurant choices?
Nearby dining options include DJ's Tavern on Main, Nickelo's Pizza, and Milan VFW Post 6234, offering a variety of food and drink choices.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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