Pizza Hut

3.4
275 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 500 Spring Valley Road in Middlebury, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
500 Spring Valley Road, Middlebury, IN
46540, United States

Hours

Reviews

3.4
275 reviews
5 stars
92
4 stars
61
3 stars
42
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, poor customer service, and unresolved complaints.

Food Quality

Many reviews highlighted issues with food being overcooked, undercooked, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions and a dirty environment.

Operational Hours

The location has inconsistent hours, often closing early and not answering phone calls.

Positive Experiences

Some customers praised friendly staff and good food when orders were correct.
  • SB
    Stephanie Bigler
    Oct 6, 2025
    1.0
    DO NOT GO ORDER FROM THE MIDDLEBURY LOCATION. RUDE STAFF, RUDER MANAGER, AND YOUR FOOD WILL BE WRONG. THEN THEY WILL CALL YOU A LIAR. First time in several months we ordered pizza from here because the last few times the pizzas were burnt. This time, we ordered 2 pizzas, wings with sauce, and cina-sticks with sauce. I asked if the sauces were in the boxes when I picked up the food. Was told, repeatedly, yes. Got home no sauce for the winds or cina-sticks. Also was given the wrong pizza. Called them and was passed to person to person, each time they said they were sending me to a manager. Finally after playing pass the phone, the "manager" got on. I explained the situation and the manager called me a liar!! She said she was the one making the pizzas and knows for a fact she didnt mess up. I explained, again, what I ordered and what I got. She continued to have a horrible attitude and told me the only thing she could do was re-make the food. I was not going to drive 30 minutes back there and waste my gas for their mess up. I asked for a refund to be put on my card. She argued with me, again saying she didnt mess up so I should be thankful she is willing to remake the food. After asking for her bosses name and number, she finally said she would refund 1/2 price for the pizza. What the hell! I have wings with no sauce, cina-sticks no icing, and a pizza i cannot eat. I got rude employee after rude employee and finally got a "manager" who was the rudest and called me a liar. WILL NEVER GO TO THE MIDDLEBURY LOCATION EVER AGAIN.
  • KA
    Kendra Alber
    Sep 10, 2025
    5.0
    Everytime Dustin S. is working I never have an issue. Super friendly crew & food is amazing!!
  • SL
    Steven Lawton
    Sep 3, 2025
    5.0
    Not sure how this place gets a bad rap. Best pizza hut around!! Food is fresh service is outstanding. Highly recommended 👌
  • DH
    Diane Humes
    Jul 21, 2025
    5.0
    Great place for nutritional shakes and protein coffee!
  • MM
    Michael McCoy
    Jul 9, 2017
    2.0
    I order via phone and last several months they have had no "specials" (but you are given the choice to look online for any specials). While I may appreciate having a couple of different pizza options in Middlebury, Pizza Hut is not doing much to retain old customers or attract new ones.

Frequently Asked Questions About Pizza Hut

What is the location and address of the Pizza Hut in Middlebury, IN?

Pizza Hut is located at 500 Spring Valley Road, Middlebury, IN 46540, USA.

What types of services does Pizza Hut at 500 Spring Valley Road offer?

This Pizza Hut location offers in-store pickup and curbside pickup, but does not offer delivery services.