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McDonald's

2.5
(1761 reviews)

Business Details

57900 State Hwy 13, Middlebury, IN
46540, United States
(574) 825-5062
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
57900 State Hwy 13, Middlebury, IN
46540, United States

Hours

Reviews

2.5
1,761 reviews
5 stars
295
4 stars
225
3 stars
302
2 stars
197
1 star
742

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing disappointment in the overall quality.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior from staff and lack of attention to customer needs.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
  • KI
    Keith Singleton II
    1 day ago
    1.0
    Ordered curbside pick up in my work truck like I’ve done probably a dozen times over the last month and the young man whose name is Giuseppe came out was extremely rude. I asked where my drink was and he said he forgot it walked back inside came back out, handed me my drink, and when I questioned him on what his first name was because of how rude he was bringing the food out he was extremely disrespectful in his tone and manner because I was in a work truck. I have an injury that prevents me from getting in and out of it very easily like I said before in this post, I’ve done this at least a dozen times at your restaurant, but this will be the last time I ever visit this McDonald’s. He was disrespectful rude and then when I asked him his first name, he gave me a bunch of crap because I was going to contact the management on his attitude and he wanted to argue with me. It’s time to do better and train your employees to be courteous at all time at no point was I disrespectful to him? It might be time to have a conversation With workers on treating customers with respect without us customers, you have no business they have no job
  • RS
    Rich Szott
    Feb 23, 2026
    1.0
    Got breakfast here. The sandwich was soaked in grease. My drink I poured myself in the dining area. I got a juice. There was stuff floating in it and it tasted like it had soured in the lines. Fungus, mold something very yuck. I come to this area frequently and will no longer return to this mcdonalds. Staff seemed nice but drink and the food tells me no one cares about doing their job at this site.
  • PP
    Pam
    Feb 23, 2026
    1.0
    Ordered a Egg mcmuffin & sausage mcmuffin meal. Had to pull forward and wait on the order, after waiting on the food received we received half egg mcmuffin. At least make it right while you have us wait.
  • KS
    Kevin Silcox
    Feb 18, 2026
    5.0
    Good service & food tasted fresh
  • DH
    Deborah Hill
    Jan 17, 2026
    1.0
    I do not know how this place is still open! The food is at best lacking all the way around. If the sandwiches are not just thrown together, the fries are old and cold and the containers are not properly filled. They don't read their screens properly because half the time the order is wrong. I could understand a little if they were busy inside and thru drive though. But when I was the only one in drive thru and no one at the counter, there is absolutely no reason as to why the food was cold and poorly put together and kids standing around doing nothing. Horrifically poor management

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Middlebury, IN?

McDonald's in Middlebury, IN is open daily from 6:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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