Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.5
1,746 reviews
5 stars
291
4 stars
222
3 stars
302
2 stars
197
1 star
734
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, with some experiences lasting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
The quality of food was often criticized, with reports of cold, stale, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall grimy environments.
Staff Professionalism
There were multiple complaints about rude or unprofessional staff behavior, including poor customer service and lack of attentiveness.
- MJMichael JohnsonNov 16, 20255.0Atmosphere was perfect me and for my friends came in we ordered food and the younger manager we asked to name his name is Joey and he jumped right on it and got her orders right out to us that's the type of manager and knows what he's doing and get it done fast
- JFJohnson FamilyNov 16, 20255.0The atmosphere was perfect came in and got my food and they were very fast The manager Joey he got my food real fast and was very respectful and courteous
- TTTracyNov 12, 20251.0The management was very rude, because I did not know they had a new system in place I doordash and have been to this McDonald's several times and never had a problem. Now there's no way for me to pickup the order and the people will have to wait for someone eles to get their food. Because the manager could not be patient with me. And she told me I wasn't aloud back there ever again. I will not go here and neither will anyone I know.
- TBthe breadedcrabOct 27, 20251.0Waited 25 minutes for a daily double and nuggets. Unacceptable.
- BMBill MillerSep 3, 20251.0Very slow taking orders inside, I had to yell to someone and ask if they are taking orders at the counter, then they took my order and gave me a cup to get a Coke but the ice machine didn't work and didn't get any, and someone had spilled cola on the floor and instead of mopping it up they placed a wet floor warning sigh and left it for everyone to walk through to get drinks, will never go back.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Middlebury, IN?
McDonald's in Middlebury, IN is open daily from 6:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
What delivery hours does this McDonald's location offer?
Delivery is available from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
What types of payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile or online ordering?
Yes, mobile ordering is available through the McDonald's App for iOS and Android, and you can also order online via their delivery website.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
What nearby dining options can I visit before or after McDonald's?
Nearby dining options include Souper Brew café, Middlebury Hills breakfast and brunch restaurant, Taco Bell for Mexican food, Hunt Brothers Pizza, Krispy Krunchy Chicken, and Blimpie for fast food.
Are there nearby places where I can fuel up or shop convenience items close to McDonald's?
Yes, there are several gas stations and convenience stores nearby, such as bp America, Shell, and Clark, along with a CVS Pharmacy and beauty store CVS Beauty.
What nearby services are available for beauty and personal care near McDonald's?
Nearby beauty and personal care options include Tasha Jones beauty salon and barber, and The Getaway Salon & Tanning spa.
What other local services and facilities are close to this McDonald's location?
Nearby services include financial advisory from Edward Jones, self-storage facilities like Storage Rentals of America and StayLock Storage, automotive parts from Jeremy's Used Car & Truck Parts, and recreational vehicle dealers such as Starcraft RV and Woodland Park Inc.