Many customers reported issues with food quality, including cold, old, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
Inconsistent Experience
Customers experienced a wide range of satisfaction, with some enjoying their meals while others had significant complaints.
WG
Watsonlay Georges
Oct 13, 2025
5.0
Good experience
DT
Darius Tate
Oct 1, 2025
1.0
Old food. Hard tenders. My kids didn’t even eat their meals because of this. I wasted my money and still had to feed them when I got home.
Not to mention I got a blizzard and they didn’t flip it.
DJ
D J
Jun 22, 2025
5.0
The dark haired girl with the glasses running the register is a phenomenal lead👍👍
Great experience!
MS
Mary Stiles
Jun 22, 2025
5.0
Every time we go the staff is friendly and courteous.
AP
Angie Person
Jun 9, 2025
3.0
Hot food was cold...
Cold food was melting and like soup.
Employee's don't care and wouldn't do anything about it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Middlebury, IN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and stays open until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 416 N Main St, Middlebury, IN 46540-9216, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes among other fast food favorites.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, the location is family-friendly and offers booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and seating for customers.
Can I order from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill Middlebury have outdoor seating?
Yes, they offer outdoor seating for customers to enjoy their meals and treats.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill in Middlebury features a drive-thru for convenient ordering and pickup.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
You can visit Pumpkinvine Nature Trail for hiking, or stop by the Middlebury Town Hall just nearby to learn about the town's history.
How can nearby places like Middlebury Police Department assist customers visiting Dairy Queen Grill & Chill?
The nearby Middlebury Police Department ensures customer safety and helps direct visitors unfamiliar with the area to find Dairy Queen Grill & Chill easily.
Are there other ice cream shops near Dairy Queen Grill & Chill Middlebury?
Yes, nearby you can find other ice cream shops like Pumpkinvine Oasis and Dips On The Vine if you want to explore different options.