Wingstop

4.7
395 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5236 Franklin St., Michigan City, IN
46360, United States

Hours

Reviews

4.7
395 reviews
5 stars
348
4 stars
12
3 stars
6
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with overcooked wings, bland fries, and inconsistent food quality, while others praised the freshness and flavor of certain items.

Customer Service

Feedback on customer service was mixed; some customers experienced rude staff and poor service, while many others highlighted friendly and welcoming employees.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.

Atmosphere

The atmosphere received positive remarks for being friendly and welcoming, although some found the music too loud.
  • MG
    Madison Gaddis
    Dec 2, 2025
    1.0
    This place is filthy I walked in and walked out about weeks ago
  • CC
    Casey
    Oct 17, 2025
    1.0
    I went inside at 7:20 to place an order. The gentleman that was dressed like a manager was very rude. He cut me off when I said, “I’d like a chicken sandwich.” I said, “no I would also like an order of the voodoo fries.” He repeated his self and told me my told. I replied, “I also want a 10pc bone in wing.” He was very rude to every single man that walked in. He was nice to every single female that entered. I waited over 20 mins for my food just to watch him be rude to males and for my food to be disgusting. My hot chicken sandwich was sweet not hot. My voodoo fries were plain and unseasoned. My hot 10pc bone in wings were not 1% hot, they were sweet like the “hot” sandwich. The wings were definitely overcooked. They were dry as ever. I will never spend my money at this joke of a company.
  • MF
    macklemorgan freeman
    Oct 17, 2025
    1.0
    Loud indian music blaring though the restaurant, wings over cooked, staff was rude
  • RT
    Randy Traywick
    Oct 8, 2025
    1.0
    We ordered 20 bone in wings. 10 plain, 5 garlic & parmesan and 5 original sauce. All of the wings were overcooked and completely dried out. It was like eating chicken jerky! The ones with sauce only had a very small amount of sauce on them. The ranch dipping sauce was a $1.50. Way over priced in my opinion! By far, the worst wings I've had anywhere!
  • EG
    Erica Geiselman
    Aug 29, 2025
    1.0
    Hands-down, the worst customer service I have ever experienced in my 37 years of life. Almost every time my experience is they are so rude over the phone and when you get there to pick up the order. so I will no longer be returning to this location and neither will my family. I was made to feel like I inconvenienced them for coming to their establishment and I don’t know if it was the One of the owners or if it was the person in charge, but I let him know we will not be returning in a polite manner because of how we were treated for simply ordering food from them and he said what happened as he leaned close to me over the counter as if he was about to get in my face and was combative when I simply said you know what happened. As my boyfriend and I were walking out he continued to ask what happened very loudly but we kept it moving for his best interest because at that point he was pushing his limits by disrespectfully speaking to me and getting close to my face with my very protective boyfriend right next to me. Needless to say this place does not care about their customers and are a terrible representation for the brand.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.