Subway

3.6
365 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Michigan City Subway® Restaurant at 216 US Hwy 20 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
216 US Hwy 20, Michigan City, IN
46360, United States

Hours

Reviews

3.6
365 reviews
5 stars
156
4 stars
71
3 stars
41
2 stars
23
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with spoiled items and poorly made sandwiches.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary practices observed.

Promotions and Availability

Customers frequently complained about the lack of available promotions, refusal to accept coupons, and being out of key menu items.

Staff Efficiency

There were mixed reviews regarding staff efficiency, with some customers appreciating quick service while others experienced long wait times and poor handling of orders.
  • MS
    Maddy Smith
    Nov 9, 2025
    5.0
    Clean & friendly.
  • NN
    Nekayla
    Nov 2, 2025
    1.0
    Ordered my food online and couldn't make any changes on the app.So I had to go in as soon as I placed my order and the guy instantly had a attitude. The employees in there are very rude and disrespectful.Do not recommend going to this location.
  • TL
    TeKay Lomax
    Oct 16, 2025
    1.0
    The MANAGER not only DID SHE REFUSE TO MAKE MY FOOD BUT SHE ALSO CALLED THE POLICE AFTER I DID WHAT SHE ASKED AND MOVED MY CAR. I go to this location often and was known to get the Tuna sub. So I knew the manager before she became the manager. As someone who works in retail, she handled the interaction horribly as a manager and then proceeded to call the police on me to have me trespassed after one incident. I try my best not to make bad reviews but this took the cake. I know where i was wrong but to yell at a customer and then proceed to escalate the situation to where the police was called is all crazy. Never got my refund either for the food she had to cancel. This is my first and last interaction with her since she decided to involve the police over a parking spot.
  • PD
    Petra Dewberry
    Oct 7, 2025
    2.0
    If I Oder a meal of the day including a drink and soda machine is not working at least let me know. I was told I can get any bottle drink but was never told there is a up charge, and when I questioned it I was ignored. Very rude!
  • RH
    Russ Hapke
    Sep 4, 2025
    5.0
    We’ve always found a staff to be friendly and warm whenever we enter Subway. We always appreciate their candor and their laughter and making us feel good when we get our food.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 216 US Hwy 20 in the Dunes Plaza Shopping Center, Michigan City, IN 46360.

What are the Subway restaurant's hours of operation?

Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.